Intelligent Tech Channels Issue 19 | Page 33

FUTURE TECHNOLOGY ensure clients can keep up with the rapidly evolving threat landscape. Ÿ Ÿ Infrastructure will become programmable from end to end. Companies will start subscribing to multiple cloud platforms and increasing their use of Software-as-a-Service (SaaS). End-to-end programmability means organisations will be able to quickly adapt to changing business landscapes and demand more from their applications and data. Ÿ Ÿ Applications will become more intelligent and customised. In the coming year, we’ll see applications gathering input from users and making changes to their own functionality to INTELLIGENT TECH CHANNELS Issue 19 improve the user experience. Artificial Intelligence and Machine Learning will play a significant role in helping employees work more productively. Ÿ Ÿ The value of data will become the centre of the value universe. In the coming period, the focus will increasingly shift to the true value of data, driving a renewed quest to embed telemetry, collect and enrich data. It is data that will form the core of true Digital Transformation and become the source of new revenue streams that will surpass traditional revenue streams. This will lead to a change in information architectures, with the need to establish rich data starting to drive IT investments. Paul Potgieter, Managing Director – UAE, Dimension Data, added: “Across the GCC and Middle East, Blockchain, Artificial Intelligence, robotics, Big Data, analytics and cloud are becoming increasingly connected with Digital Transformation initiatives. “Whether it is government, public sector or the private sector, enterprises are initiating projects that have longer term implications in terms of transitioning to new business models and innovative customer experiences. “Regional enterprises have begun to realise that true return on investments can be realised by blending transformative technologies based on creating new business models and adding net new customers. The 33