Intelligent Tech Channels Issue 18 | Page 17

EDITOR’S COMMENT Ch ib, V s ho ice op Pre a, S c i r side nt Middle East and Af P eople have written a lot of breathy pieces about ‘Artificial Intelligence’ (AI) replacing humans in the workplace. While there is a lot of clever tech involved in, for example, replacing a cab driver with an automated driving system, at the end of the day this substitutional use of technology is really just about saving cost and improving productivity, and is a continuation of a trend that goes back to the beginning of the industrial revolution. Today’s self-driving car is tomorrow’ spinning jenny. In that sense it is kind of boring. Where AI gets really cool in my view is in enabling us to achieve things that humans can’t do, or at least can’t do well or in any reasonable amount of time. This often involves spotting patterns in vast amounts of data and data that is not represented nicely in the form of a human sense (sight, sound etc). Humans usually are not that effective at this level. In the field of cybersecurity for example there has been a huge shift in the last couple of years to using AI, specifically ‘Machine Learning’, for predicting if a piece of software is good or bad before it runs. We have built models that can predict this with incredible accuracy and with lightning speed. With cybercriminals using clever automated systems to churn out 300,000 new pieces of malicious software (‘viruses’) every day, there is no way that human analysts can stay on top of the problem using traditional anti-virus techniques. The most advanced models are built using an approach called ‘deep learning’, using ‘artificial neural networks’ based on the neurons in the human brain but tuned heavily towards this specific problem domain. These models are already deployed on millions of computers in businesses around the world. Deep learning has been incredibly effective at stopping new malware campaigns, ransomware etc. We are already working to apply AI/deep learning techniques to other problem areas – for example predicting if a new web page is okay or malicious before anyone opens it or predicting if a pattern of behaviour of a user in a company network is normal or if their account has been hacked. INTELLIGENT TECH CHANNELS Issue 18 ARTIFICIAL INTELLIGENCE – A REAL HERO IN CYBERSECURITY HARISH CHIB, VICE PRESIDENT MIDDLE EAST AND AFRICA, SOPHOS In cybersecurity, AI will have a massive impact on our ability to stop cybercriminal activity. By using more AI we can give the overstretched teams working in cybersecurity in organisations a better chance of stopping the cybercriminals. AI is even more helpful in cybersecurity as there is a massive shortage of trained cybersecurity professionals globally and that is not going to change. ˜ Where AI gets really cool in my view is in enabling us to achieve things that humans can’t do, or at least can’t do well or in any reasonable amount of time. 17