INTELLIGENT CLOUD
Security, Paas, video, key drivers
of cloud innovation
Karl Roe, Martin Hester, and Steve Harris from Nuvias, share
their forecasts of key influencers around cloud, security,
networking, and unified communication.
Steve Harris, EVP Unified Communications and
Managing Director, Siphon.
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018 will see artificial intelligence
drive a transformational change
among organisations and this will
impact cloud services and the channel. ICT
is not getting any simpler, and businesses
are being forced to move faster as their
customer requirements become more
demanding. This is driving innovation
in areas like artificial intelligence, but
automation of past processes will not be
enough to keep up with the need for speed
in business agility.
We will see lots more artificial
intelligence projects and initiatives in 2018
and it will be the cornerstone of change
in automation. Proactive, automated,
non-human decisions are now a necessity.
Are the robots coming? Yes, they are – but
we still need to develop the intellectual
property to drive them.
Karl Roe, Vice President Services and Cloud
Solutions, Nuvias Group.
With emerging technologies like
artificial intelligence becoming more
prominent in 2018, cloud services-focused
resellers are having to invest more in
software development to solve specific
customer and business problems. They
are also increasingly using public cloud
providers to power their IP-centric
solutions. Investment in infrastructure
development is diminishing, replaced by a
need for specific business-driven solutions
that require unique software to bring these
solutions to life.
IP is the key, but many end users do not
have the time, resources or in-house skills
to create their own unique solution that
gives them the business advantage they
require. Resellers who understand their
customers’ need for change and develop
specific IP or software which utilises public
Martin Hester, Advanced Networking Practice
Lead, Nuvias.
cloud services, which embraces artificial
intelligence, and most importantly which
solves a business or specific customer
problem, will be able to create and sustain
long term business relationships. They
will make themselves strategic partners to
their customers.
Public cloud providers also need these
strategic partner alliances to ensure
there is a shorter time to value in moving
workloads to the cloud, and providing
solutions that move beyond IaaS to
fully utilising PaaS. SaaS players are
now extending into PaaS in response to
customer demand.
Customers that are using a SaaS
kingpin like CRM want to extend that
platform into other use cases and
requirements. It has been a long time
coming but as the world moves to a
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