Intelligent Tech Channels Issue 13 | Page 33

INTELLIGENT CLOUD Four ways to assess and remove dead-weight apps Mark Ackerman at ServiceNow spells out four silver bullets to remove dead-weight in the datacentre application workloads. I n every type of business, growth is good. However, there is what might be considered good growth and bad growth. Good growth makes an enterprise more agile, responsive, and competitively successful, and tends to spur further growth. Bad growth, in contrast, can hobble agility, responsiveness, and competitive success, and lead to stagnation or worse for that enterprise. A hallmark characteristic of bad growth is the proliferation of multiple redundant and incompatible versions of the same or similar resources. What is needed to address the bad growth challenges is an effective strategy for consolidation and modernisation, and a technology platform that enables execution of that strategy. At the highest level, your strategy will consist of four primary elements, which can be summarised by the acronym – ARCH. Ÿ Ÿ A: Assess your current IT service management and business resources to determine real business value and costs Ÿ Ÿ R: Retire those resources not meeting your business needs Ÿ Ÿ C: Consolidate and modernise those resources worth keeping A hallmark characteristic of bad growth is the proliferation of multiple redundant and incompatible versions of the same or similar resources. value and costs of current resources carefully. This information is necessary to determine which resources should be consolidated, which should be migrated to a more robust platform, and which should be retired. Wherever possible, this information should be expressed in some metric that enables consistent, apples- to-apples comparisons of all resources under consideration. Retire Ÿ Ÿ H: Host your most valuable and critical resources on a common platform that enables easy and effective migration, modernisation and management Your assessment efforts will enable you to rank your incumbent application based on the value they are delivering to the business and the costs required to realise that value. This ranking is a critical element of your next major step: retiring the applications that cost too much, deliver too little, or both. This step is essential, as it will help your IT and business teams to focus on the applications that matter the most to the business. These are the applications your company should consolidate. Assess Consolidate Once you have identified one or more compelling use cases, you need to assess and quantify the true business How best to consolidate will depend on specific business needs and goals, and on the consolidated features available to you. 33