Intelligent Tech Channels Issue 12 | Page 18

ENTERPRISE TECHNOLOGY Savitha Bhaskar, COO, Condo Protego. Tarek Helmy, Regional Director Gulf and Middle East, South and East Africa of Nexans Cabling Solutions. enables informed decisions to be made,” points out Shehata. CIOs should also be clear on the data they require from datacentre administrators and operators. Administrators and operators would be more focused on tactical analysis of the datacentre, whereas the CIO will be looking at a more strategic level. Hence the data required and how it is presented will be different to what an operator or administrator would typically generate. “An example of this is capacity management and planning, which is a major component of decision making that is lacking in the region and is never accurate, from all the interactions we have had with various organisations,” cites Shehata. On the other hand, channel partners are also being challenged to evolve to provide more add-on services to administrators and operators to differentiate themselves. With the commoditisation of the IT hardware as well as software layers, differentiation may only be achieved 18 through value-added services. Another key performance requirement in the region, as well as globally, is the availability of the datacentre. Since data never sleeps, neither should datacentres and, as such, availability is key. How to achieve availability is where the differences arise. In the region, the focus has been on designing datacentres that are highly available through redundancy in the infrastructure and seeking Tier III or IV certification, whereas availability may also be achieved through adoption of better technology with multiple lower Tier datacentres sharing the workloads and providing a seamless fail-over. There are projects underway globally, where the Open Compute Project is influencing the design and implementation of datacentres to achieve better efficiency at all levels of the infrastructure, both passive and active. OCP has not been considered in the region at all yet. One of the key factors of OCP also allows for speed of deployment of datacentres, which is also a key factor that may differentiate one datacentre from the other, which may also drive forward the adoption of pre-fabricated or modular built datacentres in the region. Ageing datacentres “When many UAE business leaders think of their datacentres, the first thing that may come to mind is a major cost and hurdle to innovation. But in the rapidly-growing digital economy, modernised datacentres can be the key business differentiator,” says Savitha Bhaskar, COO, Condo Protego. In the UAE, which has among the strongest mobile device penetration and growth rates regionally and globally, customers and consumers expect all aspects of their daily lives to be mobile-enabled. This is not an abstract concept since more than half of global business leaders say they are experiencing digital disruption, or a complete industry digital transformation. All of these mobile devices, mobile applications, sensors and social media are creating a tsunami of data for which many UAE organisations are unprepared. “Outdated datacentre infrastructure cannot handle this increase in the amount and types of data, and organisations are at risk of losing their competitive edge in the digital economy,” points out Savitha. Modernised datacentres, which run on all- flash storage or software-defined storage, can allow organisations to bring services to market four times faster, quadruple the number of apps being supported, and reduce datacentre downtime by 96% according to EMC. Converged and hyper- converged datacentre infrastructure: assembled in a factory and wrapped, stacked and packed in a box that can be easily scaled up, are key for driving datacentre innovation. “Still, not every UAE organisations is ready for this datacentre leap of faith. Channel partners need to guide customers in their digital transformation, modern datacentre needs, and upskilling staff, and be set to drive success in the digital economy,” stresses Savitha. Modern day tools Boosted in the region, datacentres now need to support new business models. The vast majority of the traffic is not caused by end users, but rather by datacentres and cloud- computing workloads used in activities that are virtually invisible to individuals. Datacentre infrastructure now extends beyond bricks and mortar walls with servers getting consolidated and virtualised. Massive volumes, speed, accessibility and longevity of data are key drivers for the transformation of datacentres in the Middle East. Cloud computing is one of the main technologies driving this change. One of the fundamental principles of the datacentre of the future, both globally and in the Middle East, will be the ability to dynamically deliver business critical applications. Virtualisation of physical datacentre infrastructure has built a flexible foundation for many enterprises. Attention is now turning to enabling centralised visibility of all applications and systems in order to control performance and service management. “An end-to-end datacentre solution should be able to integrate computing, storage, networking, virtualisation and management into a single platform and more efficiently support evolving business applications. To meet these diverse requirements, Cisco offers the Unified Datacentre platform”, explains Mohannad Issue 12 INTELLIGENT TECH CHANNELS