Intelligent Tech Channels Issue 11 | Page 33

INTELLIGENT CLOUD Generating value out of Digital Experience Management is an organisation-wide exercise requirement alignment between IT and business, says Elie Dib at Riverbed Technology. Elie Dib is Senior Managing Director METNA at Riverbed Technology. Integrating the enterprise around digital experience management I n today’s always-on and connected world, digital performance affects business health. So powerful is the influence of digital performance, that Amazon calculated that a one second page load slowdown could cost the company $1.6 billion per year in sales, while a typical broker loses $4M in revenues per millisecond when their trading platform is 5 milliseconds behind their competitor. The impact of digital performance is frankly quite incredible. To ensure that digital change initiatives deliver maximum value, companies are deploying Digital Experience Management solutions to transform how their business operates, The reality is that Digital Experience Management needs to be much more today than just a performance monitoring tool. bridge the divide between IT departments and lines of business, and improve overall performance. The reality of course is that Digital Experience Management needs to be much more today than just a performance monitoring tool. That is because in order to fully understand the performance and return on investment of digital services, it is crucial that the entirety of an application’s journey, from development to delivery to consumption, be proactively and holistically managed. Ultimately, in a digitally driven society, it is fast becoming clear that a siloed approach to Digital Experience Management is outdated. A new approach 33