intelligent intelligent

. tech

Intelligent SME . tech is a Lynchpin Media publication for professionals with an interest in global SME news and events . If you wish to subscribe for regular copies , then please email : info @ lynchpinmedia . co . uk

On the front cover of this month ’ s edition , we feature Thomas Ward , Director , Data , Insights and Analytics at Deputy . Established in 2008 in Sydney , Deputy is an Australian technology company that provides cloud-based workforce management and scheduling platforms . Its 150 employees serve customers in more than 70 countries around the world .

Deputy needed to replace its data warehouse and after an eight-week proof of concept , it chose Snowflake , which has brought a host of benefits to the company , which Ward tells Intelligent SME . tech about .

This month ’ s editor ’ s question asks how HR roles will be impacted by automation and technology . Three experts give their positive views on how automation will help HR professionals focus on more creative tasks . We hear from Ayman Kattan , Chief People Officer at Bayzat , Shiva Sharma , Head – Human Resources , Pearson Middle East , North Africa and Turkey and Alan Hiddleston , Director of Corporate Learning , D2L .

Meanwhile , our Industry Unlocked section focuses on the key to successful Digital Transformation in the manufacturing sector . Uwe Vieth , Sales Director for ServiceNow ’ s business in the Automotive and Manufacturing Industry , explains how to ensure a successful Digital Transformation and how it ’ s never been more critical for IT and operational technology to come together and make 2021 a year of recovery and growth .

Our regional feature focuses on North America , where Plant Power Fast Food is a fast food restaurant chain with eight locations in California , employing more than 200 people . It continues to grow , serving burgers , fries , salads and shakes made entirely without the use of animal products . Co-Founder , Jeffrey Harris , discovered he needed a better video conferencing solution during the pandemic and turned to ClearOne . He explains how it has made a difference to his company .

We also have a round-up of all the latest SME news from across our regions , while our ‘ intelligent ’ brands section looks at what ’ s new in sales and marketing , finance , HR and customer experience .

I hope you enjoy the magazine and if you ’ d like to contribute to any future issues , please do not hesitate to contact me by emailing rebecca @ lynchpinmedia . co . uk

Rebecca Miles Editor

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