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Against this backdrop , several organisations in the UAE , both large and small , are turning to technology , specifically employee benefits platforms , to help streamline and simplify HR processes .

Of course , any automation discussion has the potential to raise concerns around humans being replaced by machines . To the contrary , employee benefits platforms actually enable HR professionals to offload repetitive and laborious tasks , and even allow employees to ‘ self-service ’ HR requests . This has the dual benefit of freeing up precious time for already overworked HR professionals ( time they can redirect to higher-impact employee initiatives ), while simultaneously empowering employees and enhancing their experiences .

But perhaps the greatest value of HR technology solutions lies in the power of the data these platforms generate . Implementing the right employee benefits platform enables HR departments to leverage real-time analytics and derive invaluable business intelligence from all the internal data , which contributes to faster , better decision making . In fact , Peak Indicators ’ 2021 Data Science in HR report found that HR departments are now second only to finance teams in their focus on data- driven business decision making , with 61 % using data in most decisions .

Take company leave as an example . According to data from the Bayzat platform , December ( 12 %) and January ( 10 %) are the two most popular months of the year for vacation requests in the UAE , with just 5 % of vacations being taken in September . More than half of leave requests ( 53 %) are for three days or less and the average number of annual vacation days provided to UAE employees is 30 . Such data is invaluable for HR teams and line of business ( LOB ) managers – it can be used to design more attractive leave policies or make decisions around team structure and seasonal staffing .

Or consider medical insurance , which despite being a key consideration for any business operating in the UAE , often isn ’ t given the attention it requires . As a result , many businesses end up overpaying on their policies or failing to adequately meet the needs and expectations of their employees . Our platform shows that general medicine ( 36 %), obstetrics and gynaecology ( 23 %) and dermatology ( 18 %) are the top three consultations booked by UAE employees . Businesses can use this data to optimise their insurance policies in a way that meets the needs of the employees and the business .

In summary , implementing automation and technology in HR departments is much less about making HR professionals redundant and more about empowering them to leverage the platforms – and the data they generate – to focus on solving complex people problems , which will not only give them a sense of fulfilment , but will also raise employee satisfaction and positively affect the bottom line . Now that ’ s a win-win !

EMPLOYEE BENEFITS PLATFORMS ACTUALLY ENABLE HR PROFESSIONALS TO OFFLOAD REPETITIVE AND LABORIOUS TASKS , AND EVEN ALLOW EMPLOYEES TO ‘ SELF-SERVICE ’ HR REQUESTS .