Intelligent SME.tech Issue 09 | Page 13

AN IT EXECUTIVE ’ S GUIDE TO AUTOMATION
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AUTOMATION

AN IT EXECUTIVE ’ S GUIDE TO AUTOMATION

THE NEED FOR TRANSFORMATIVE AUTOMATION

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Why you need to consider transformative automation
Organizations across industries face unprecedented pressure to deliver services more quickly and securely than ever before .
IT plays a crucial role in meeting these demands , but it can serve as a blocker if it can ’ t keep up with demand or is not scalable .
The solution often lies along one of two paths : hire or automate .
Due to talent shortages or budgetary restrictions , many organizations can ’ t increase the size of their teams . Automation software can extend your workforce to help you do more with what you have .
Automation can help organizations better position themselves .
It allows them to take advantage of opportunities by :
• Moving faster .
• Operating with more predictability and efficiency .
• Propelling them into new ways of working that give them a competitive edge .
Automation is a key support technology in digital transformation
With digital transformation spanning people , processes , and technology , it ’ s important to understand how automation touches each of those elements .
People : Improve morale by moving people from mundane cost center tasks to contributing to profit centers and innovation Technology : Automate tasks and workflow Processes : Automate human workflows
So , what ’ s holding organizations back from taking advantage of transformative automation ?
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According to a recent Forrester study , part of this hesitancy is a misalignment between leadership and implementers when it comes to goals and ideal use cases for automation . �
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