? EDITOR ’ S QUESTION //
“
A KEY REQUIREMENT FOR BUSINESS
SUCCESS IN
2021 AND BEYOND WILL BE BUILDING A HYBRID MODEL OF WORK THAT
SUITS THE NEEDS OF EVERY
EMPLOYEE .
IFTY-SEVEN PERCENT of UK
F workers have felt happier over the past year as a result of working from home , according to a new study commissioned by Avaya to take the emotional pulse of the nation as we move beyond 2020 .
The Life and Work Beyond 2020 study , conducted by research firm Davies Hickman Partners , polled 10,000 consumers and workers in 11 countries to discover the impacts of COVID-19 on consumer wellbeing and values as the world embraces a new world of work .
The research found that workers in the UK are among the most appreciative of work from anywhere models , with 44 % saying that the ability to conduct hybrid work – from a home or office – would contribute to their happiness . The survey also revealed that over half UK workers ( 55 %) feel they have the right technology to work from wherever they want . However , the UK has some catching-up to do as it trails in sixth place behind India , where 73 % consider themselves to be equipped for remote working as well as the UAE with 64 % and the US with 62 %.
A key finding is that only 30 % of UK employees said that they loved the idea of being able to work from anywhere in the future , meaning that a key requirement for business success in 2021 and beyond will be building a hybrid model of work that suits the needs of every employee . back to meeting people within their work environments and 45 % cited frustration when their employer doesn ’ t use technology that would make them more productive ( this rose to 61 % for those with a partner and children at home ). The study revealed that there is a strong motivation to address employee concerns like these as 73 % of UK workers say that their productivity improves when they are happy .
“ Findings from our Life and Work Beyond 2020 study highlight the need for employers to provide clear guidance on what their future of work might look like , which is understandable and necessary after this turbulent and uncertain year . We all know that a happy employee is a productive one and technology , where it ’ s needed to support an employee to do their tasks well , is critical ,” said Steve Joyner , Managing Director UK & I , Avaya .
“ Today ’ s home office is a mishmash of various technologies and employees are trying to do the best they can with the communication tools available to them – but bear in mind that often these aren ’ t as efficient as what they had in the office . I ’ d encourage employers to move toward what we call a more ‘ composable ’ technology architecture , delivering a set of communication components that can be easily leveraged and combined to deliver more effective employee experience , even when working outside of the business office .”
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The study also revealed some of the biggest concerns for UK workers as they have been navigating the new world of work and look to what the future will bring . Thirty-two percent are worried about having to go
HOW SHOULD SMES IMPROVE AND ADAPT THEIR REMOTE WORKING POLICIES ?
?
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