intelligent

SAGE X3 HAS HELPED US CUT

DOWN THE TIME WE SPEND

ON MANUAL PROCESSES BY

THE EQUIVALENT OF ONE DAY

PER WEEK .

With the help of Sage partner , Turnaround Services Global , it chose Sage X3 – a nextgeneration business management solution that helps businesses grow faster and run an agile organisation .

Sage Business Cloud X3 is changing how businesses compete and grow by delivering faster , more intuitive and tailored financial , supply chain and production management , at a fraction of the cost and complexity of typical ERP systems .

“ Sage X3 appealed to Dr Mark ’ s HyGenie because it allows us to run multiple companies and markets in one integrated system ,” said Plakotaris .

“ Turnaround Services Global was also a key influence in choosing Sage X3 . It was incredibly transparent and gave us a great deal of confidence .”

Automating the end-to-end sales process

Steve Plakotaris , CEO and Managing Director ,

Dr Mark ’ s HyGenie

Plakotaris said : “ Thanks to customisations made by Turnaround Services Global , Sage X3 has allowed us to automate our entire e-commerce sales process .

“ Our multiple e-commerce channels , including Amazon , are seamlessly integrated in a single platform – from the shopping cart and payment gateways , to receiving stock availability notifications .”

“ Sage X3 will save us considerable time and effort in the future . We will be able to integrate new distributors into a single platform , instead of having to set them up on separate platforms .”

Saving significant time with automated customer communications

The company estimates that Sage X3 has helped it cut down the time it spends on manual processes by one day per week .

Its customer loyalty email programme is now fully automated in Sage X3 . Communications are automatically sent to its previous customers to remind them to reorder .

Plakotaris added : “ Thanks to Sage X3 ’ s API integration capabilities , we can use Mail Chimp to send communications . All updates that come through Mail Chimp are automatically updated in Sage X3 .

“ Sage X3 has helped us cut down the time we spend on manual processes by the equivalent of one day per week .”