Intelligent SME.tech Issue 07 | Page 38

// INDUSTRY UNLOCKED

GARTNER
PREDICTS THAT BY 2025 , OVER 50 % OF GOVERNMENT AGENCIES WILL HAVE
MODERNISED
CRITICAL CORE LEGACY APPLICATIONS
TO IMPROVE RESILIENCE AND
AGILITY . necessary conceptual shift given the migration to cloud services .
Gartner predicts that 75 % of government CIOs will be directly responsible for security outside of IT by 2025 , to include operational and mission-critical technology environments .
Anything-as-a-Service ( XaaS )
XaaS is a cloud-only sourcing strategy that embraces acquiring the full range of business and IT services on a subscription basis . Pandemic response and the critical need for digital service delivery have exacerbated pressures to modernise legacy applications and infrastructure . XaaS offers an alternative to legacy infrastructure modernisation , provides scalability and reduces time to deliver digital services .
Gartner predicts that 95 % of new IT investments made by government agencies will be made as-a-Service solution by 2025 .
Case management-as-a- Service ( CMaaS )
Case work is the predominant workstyle of government , with the entire legacy-heavy portfolio of monolithic case management point solutions found in many departments . CMaaS is a new way to build institutional agility by applying composable business principles and practices , to replace legacy case management systems with modular products that can be rapidly assembled , disassembled and recomposed in response to changing business needs .
Gartner predicts that by 2024 , government organisations with a composable case management application architecture will implement new features at least 80 % faster than those without .
Citizen digital identity
Digital identity is the ability to prove an individual ’ s identity via any government digital channel that is available to citizens , which is critical for inclusion and access to government services . Digital identity ecosystems are quickly evolving and leading governments to assume new roles and responsibilities . The topic is high on political agendas , so government CIOs must link digital identity to salient use cases .
Gartner predicts that a true global , portable , decentralised identity standard will emerge in the market by 2024 , to address business , personal , social and societal and identityinvisible use cases .
Composable government enterprise
The composable government enterprise is any government organisation that adopts composable design principles . This enables
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