// SCALING UP //
PDI ENTERPRISE GAVE US THE
ABILITY TO TRACK MENU AND RECIPE
ITEMS , WHICH HELPED US
EASILY ADDRESS THE SHRINK PROBLEMS WE WERE SEEING IN OUR FOOD SERVICE DEPARTMENT .
One final key issue on SRO ’ s agenda was trying to improve labour efficiency without sacrificing customer service .
PDI Enterprise – one of the industry ’ s most widely-used enterprise management software – became the core of SRO ’ s business operations .
PDI Financials To address the issue of dual accounting systems for its retail and wholesale businesses , SRO implemented PDI Financials .
“ Eliminating the need to maintain multiple platforms saved so much time for our small staff ,” said Gauthier . “ Now , we can produce consolidated financials by simply clicking a button .”
PDI Retail “ We were very focused on trying to improve our store performance and , more specifically , food service profitability , both of which are big drivers of our overall success as a company ,” said Gauthier when discussing SRO ’ s retail operation .
Prior to PDI , there were two main factors affecting SRO ’ s profitability : food service shrink and vendor creep .
“ PDI Enterprise gave us the ability to track menu and recipe items , which helped us easily address the shrink problems we were seeing in our food service department ,” Gauthier says . “ On the vendor side , cost and invoice exceptions helped us proactively catch discrepancies instead of reactively dealing with them on our financial statements .”
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