Intelligent SME.tech Issue 05 | Page 57

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APAC

HUAWEI ’ S AI ENGINE SUPPORTS RAPID DIGITALISATION OF SINGAPORE RETAILERS

IsWhere has partnered with Huawei Cloud to launch a self-service digital marketing platform to help brick-andmortar retailers in Singapore scale and grow .

Singapore-headquartered IsWhere has

partnered with global ICT leader Huawei to officially launch a self-service digital marketing platform to help brick-and-mortar merchants attract new consumers .
A year of COVID-19 lockdowns has found merchants in Singapore struggling to cope with transforming their businesses . Using IsWhere ‘ s location-based mobile technology and powered by Huawei Cloud , the platform empowers brick-and-mortar merchants to boost their customer relationship management ( CRM ), publishing a variety of product advertisements and promotions that will help them instantly reach consumers who are in the vicinity through their mobile devices . consumer behaviour and provide recommendations for food , shopping , retail services and attractions that are in the vicinity .
Through its GPS application , merchants can locate customers within a few kilometres of their store and communicate with them 24 / 7 using a real-time machine translation that helps to translate text from source to target languages running on Huawei Cloud .
Nicholas Ma , Chief Executive Officer of Huawei International , said : “ The Huawei-IsWhere partnership supports the rapid digitalisation of retail business and consumer marketing to help retailers rebuild and grow their businesses .
“ Today , more than ever , we are working closely with our partners to ensure that their customers are able to transform and scale their business during these challenging times .”
The integration of Huawei Cloud ’ s AI engine with IsWhere ’ s platform allows merchants to profile

WE ARE WORKING CLOSELY WITH OUR PARTNERS TO ENSURE THAT THEIR CUSTOMERS ARE ABLE TO TRANSFORM AND SCALE THEIR BUSINESS DURING THESE CHALLENGING TIMES .
With the help of auto scaling , IsWhere is able to adjust its bandwidth to ensure that the backend computing performance is able to support its website and application to ensure a successful project rollout .
Terence Mak , Founder of IsWhere , said : “ The IsWhere platform is designed to help consumers make an informed choice easily and safely , without leaving the comfort of their home . Even though restrictions are easing , we still want our customers and shoppers to be safe .
“ Through this platform , consumers can run a simple search and discover the best available promotions nearby for food , shopping and many other local services before venturing out directly to the merchant stores to make their purchase .” �
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