Intelligent SME.tech Issue 03 | Page 13

intelligent

// LATEST INTELLIGENCE //

A PRIMER ON TRANSFORMATIONAL

LEADERSHIP

BMC CUSTOMER SUCCESS lLEADERSHIP QUALITIES

All great leaders share common traits : their change vision is easy to comprehend ; they surround themselves with the right people to drive the change ; they are compelling storytellers and salespeople for change ; and they demonstrate courage and tenacity in managing stakeholders and challenging situations . Great leaders define their vision by taking action .
ACHIEVING VISION SUCCESS
Before you begin , ask yourself : What kind of organization do we want to be ?
By starting with the end in mind and establishing a change vision , you as an organizational leader have a strong focus point to lead change , and it provides the starting point for strategy design ( how you accomplish your vision ) and the underpinning critical success factors , KPIs , and supporting transformation initiatives . Once you have your end point , you ’ re ready to put your vision in writing .
DRAFTING A CHANGE VISION
With a compelling endpoint in mind , crafting an effective and persuasive change vision can be as simple as asking and answering two more key questions :
Why do anything ? Support the answer with data to facilitate fact-based conversation , influence others , and obtain stakeholder buy-in .
Why now ? Answering this question provides a sense of urgency and builds momentum for immediate decisions around operating models required to help drive the change . �
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