Intelligent SME.tech Issue 26 | Page 68

// SCALING UP //

a more streamlined working practice at the company , with no downtime experienced by the workforce . Over two and a half years on , the migration continues to show its value with Kiely Bros ’ workforce growing from 150 to 450 .
O ’ Donnell added : “ The implementation of Babble ’ s cloud solution solved an immediate issue , but the conversations they have with us always focus on both short and long-term impact . Our workforce has grown significantly in the time since we transported our onpremises environment to the cloud and so seamless connectivity has become even more important .
“ As hybrid working has become the norm and processes have consequently adapted , the cloud platform means our growing number of employees can work much more flexibly .
“ The technology also allows us to scale up or down as needed , a huge advantage when the business is continuing to grow and take on projects of varying sizes .”
The road ahead
With businesses across the UK now looking for solutions to the economic hurdles they face , Kiely Bros intends to continue working closely with Babble to ensure the company maintains progress with the right technologies in place .
O ’ Donnell said : “ Switching to a cloud platform allowed us to become a more flexible , agile business , ready for the challenges of today and tomorrow . The switch helped us to maintain business continuity as our employees could seamlessly transition to working from anywhere as the world changed .
“ As a country , we are now facing more significant challenges and it ’ s no doubt an uncertain time for businesses of all sizes . Like so many , we are putting plenty of thought into how rising costs impact how we operate and our relationships with customers .
“ What we do know is that continued innovation and investment in the right technologies , with the support of specialists like Babble , will play a big part in navigating the next few months . We ’ ve seen first-hand the benefits this type of investment can have and intend to stay on the front foot when it comes to technological innovation to help us deliver the best customer experience while remaining flexible and efficient for our staff .” �
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