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// FEATURE //
NTEROPERABILITY –
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REFERRING TO when software from different thirdparty suppliers interacts and shares information in real-time without human intervention – is transforming the world of work in ways scarcely imaginable even a decade ago .
From accounting to HR , to sales and CRM , businesses often rely upon dozens of different systems to function effectively .
However , with traditional software integration , companies are often left with the difficult choice of either sourcing all of these systems through the same provider – an often-unfeasible prospect – or losing time and money by continually manually transferring information across a number of different systems and providers . If only the systems would speak the same language , communicate with one another and simply work together .
Given these pain points , it is clear that businesses recognise the increasingly critical importance of interoperability in today ’ s digitalfirst world of work . Indeed , 99 % of business leaders report that when implementing new digital systems interoperability is an important consideration , indicating that demand for interoperable systems is only set to grow over the coming years .
With this in mind , let ’ s take a closer look at the rising importance of interoperability and how it applies to businesses .
How interoperability benefits staff
By keeping data in sync between different systems , interoperability saves significant time , reduces onerous manual data entry and even improves productivity .
For example , before interoperability , organisations would need to enter the same information across every individual database used by the business – whether this is payroll , HR or CRM . Interoperability , through enabling these systems to essentially ‘ talk ’ to one another , ensures that a business only needs to input information once , with the data then replicated across all systems used by the business automatically .
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BUSINESS LEADERS REPORT THAT WHEN IMPLEMENTING NEW DIGITAL SYSTEMS INTEROPERABILITY .
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