intelligent

“ The loss of nearly one hour per week per employee to IT downtime represents a major productivity issue for enterprise organisations ,” added Keil . “ By taking steps to proactively prevent problems occurring across their IT infrastructure , business leaders can minimise downtime and achieve millions of dollars in reclaimed revenue every year .”

As organisations continue to compete for talent , it ’ s critical for businesses to have the right tools and capabilities to support workforces of any kind . Platforms that support the digital employee experience ( DEX ) can drive positive change by analysing how employees interact with the organisation ’ s computing devices , local and cloud applications , networks and virtual infrastructures ( VDIs ).

A strong DEX is also critical for employee retention and talent acquisition . Just over 36 % of employees report that they have considered leaving an employer due to poor digital experiences – and of those , 14 % admitted they have actually left . This represents a significant challenge in a competitive environment where nearly half of all employees globally are considering changing jobs .

“ As the four-day workweek makes headlines around the globe , organisations are still grappling with how to manage and adapt to decentralised work environments , let alone a reduced work week ,” said David Wilkins , Chief Marketing Officer , Lakeside Software . “ Our research shows just how important flexibility and the digital experience are to employee satisfaction . While many business leaders see workforce engagement as being the main output driver , employees have another perspective : the need for technology , IT support , workplace flexibility and training that enables greater productivity and leads to a more satisfied workforce .” �

AS ORGANISATIONS CONTINUE TO COMPETE FOR TALENT , IT ’ S CRITICAL FOR BUSINESSES TO HAVE THE RIGHT TOOLS AND CAPABILITIES TO SUPPORT WORKFORCES OF ANY KIND .