Intelligent SME.tech Issue 22 - Page 26

// PREDICTIVE INTELLIGENCE //

WITH THE EDGE , SMALL BUSINESSES HAVE THE ABILITY TO COPE WITH AND PROCESS VAST AMOUNTS OF DATA THAT
CAN FUEL THEIR DECISION-MAKING
IN REAL TIME . real-time access to operational , financial and customer data across various channels . Small businesses now have the same armoury and the same tools available to them to compete in the premier leagues of business .
No longer does size or even location for that matter , present such an obstacle . Larger more distributed organisations are at the mercy of complex supply chains – these being made up of various different stakeholders , who ’ ll often be from different countries or even continents . While smaller , more localised businesses aren ’ t immune from such issues , with the right technologies they ’ re well placed to be delivered while others face blockages to delivery and production deadlines .
At the Edge of change
Enter the Edge – where data is generated where the business operates as opposed to in the cloud or at a data centre . Put simply , where users , devices and ‘ things ’ come together . With the Edge , small businesses have the ability to cope with and process vast amounts of data that can fuel their decisionmaking in real-time . In the hospitality sector example , data will become increasingly important for SMBs , as customer concerns grow around safety and hygiene . Providing contactless check-ins and restaurant payments , as well as supporting applications for food orders , will increase the data each SMB is dealing with .
The network plays a pivotal role here , moving data and connecting people to apps and services . From anywhere , at any time . With the Edge though , the network is even more important with requirements going far beyond just standard connectivity . The shift to hybrid working means such networks are now bound by human capacity and experience
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Intelligent SME . tech