// SCALING UP //
gap between an extensive legacy environment while embracing components of a more agile business application-centred one . This does not necessarily mean having to rip and replace what has already been installed . Rather , it is identifying those areas where the quick wins can happen especially in terms of more enhanced data analysis .
Remaining competitive
Solutions that deliver insight while providing a company with the agility to innovative in a rapidly changing landscape therefore becomes essential . With most employees expecting to work remotely at least a few days a week even when lockdown restrictions ease , companies need to think how best to inject this agility and flexibility into operational processes .
This is where the likes of Artificial Intelligence , analytics and robotic process automation become imperative . The trigger that makes this accessible to companies across industry sectors is a cloud-based environment . Those decision-makers who have been undecided when it comes to cloud adoption have begun implementing measures to make the transition .
Not only does this help with employee productivity , but it also greatly enhances the customer experience . These end-users have come to expect a level of self-service
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