Intelligent SME.tech Issue 21 | Page 53

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// INTELLIGENT SECTION // FINANCE | SALES & MARKETING | CUSTOMER EXPERIENCE | HR SOLUTIONS

92 % of HR leaders will increase use of Artificial Intelligence as solution for rising talent challenges

E ightfold AI , a leader in AIpowered talent intelligence , has announced the findings from Eightfold ' s 2022 Talent Survey , The Future of Work : Intelligent by Design . The report details a plan to deploy Artificial Intelligence to adapt to the demands of the modern talent space , based on responses from more than 250 HR executives and nearly 1,000 employees .

In fact , 92 % of HR executives are planning on increasing their use of AI in at least one area of HR .
By uncovering new challenges and priorities from HR leaders and employees , the report from Eightfold examines opportunities to overcome the ongoing talent shortage and record-high turnover by creating solutions that are intelligent by design .
" As HR leaders recognise the need for sophisticated technology to solve an urgent and growing list of priorities , it is critical that they know the best practices as they scale their talent operations ," said Ashutosh Garg , Founder and CEO of Eightfold AI .
" Talent intelligence has the power to reshape how leaders face today ' s greatest challenges . By infusing data and insights into decision-making , they can take a comprehensive approach to manage all talent and architect a futureready workforce ."
Employees crave increased visibility into skills gaps
Just 76 % of HR leaders believe understanding skills and capabilities across their workforce is vital to long-term organisational success . Employees agree , with 64 % saying it ' s important to have increased visibility into their skills gaps or the organisation ' s future skills needs . To successfully compete for and retain top talent , there is an opportunity to double down on understanding what people are capable of now and what skills they need to succeed , today and tomorrow .
Employees demand transparency in the promotion process
Only 69 % of employees consider a transparent promotion and career development process to be important , but only 41 % of employers offer transparent career development opportunities to all talent . HR leaders must rethink their approaches to adapt to post-pandemic employee preferences .
Organisations have an opportunity to democratise employee experience offerings
When asked about the extent to which employee experiences , programmes and opportunities are offered , less than 50 % of HR leaders offer any single benefit to everyone . In fact , only 35 % of employers offer opportunities to pivot into new roles within the company to all talent within the organisation . Democratising succession planning and internal mobility translate into talent retention and less time spent headhunting .
In order to keep pace with current demands and simplify the sourcing process , the report suggests HR leaders need to transform their current approaches to attracting and acquiring new talent .
As employers report finding talent in a shortage as the top challenge , there is an opportunity to remove the barriers candidates face in the application process and expand the criteria to attract alternative candidates . �
By surveying employees , the report unveiled how post-pandemic expectations and priorities have shifted to value transparency , flexibility and growth opportunities . Key findings in talent management include :
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