Intelligent SME.tech Issue 21 | Page 41

intelligent

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HOW TO engage your employees

As more companies struggle against the ‘ Great Resignation ’, retaining and upskilling talent has never been more important . Intelligent SME . tech spoke to four experts about how to create a positive employee experience and engage the workforce .
ITH THE US experiencing

W the lowest unemployment levels since 1969 and reporting near-record levels of job openings , companies are facing a challenge attracting , retaining and upskilling talent . To address this need , Meeting Expectations + Business Games is now providing proven game-based learning experiences to North American corporations . Through these programmes , employers use proven and customisable learning modules to enhance employee engagement and skills .

" Attracting and retaining employees is a significant challenge right now – even in our industry ," said Christine Hilgert , Senior Vice President at Meeting Expectations . " After successfully enhancing attendee engagement and sales team training through Business Games – and their success in Europe – we know it can be invaluable for North American HR leaders ."
Many different initiatives are available – like Meeting Expectations and Business Games ’ partnership – to help engage employees . We further hear from four leading experts about how companies can successfully engage their workforce and improve the employee experience .
Gavin Mee , Managing Director Northern Europe , UiPath
Employee experience is integral to the running of a business as it directly correlates to the quality of your organisation ’ s overall performance . If an employee feels content in their work environment and are put in the best position to be able to thrive , this will have a positive impact on the organisational culture and staff retention , which is key at a time when businesses are struggling to hire new talent . Not least , all of this will directly impact the customer experience . On the other side , with overstretched and unfulfilled employees working in an unengaging environment , it is impossible to maintain satisfied customers .
For this reason , it ’ s essential that employees are provided with the best possible tools to do their jobs and in the process achieve their highest potential . Many companies bet on software automation to streamline and automate their most data-intensive , highvolume , and rules-based tasks – allowing staff to focus on more interesting , value-add work . The end customers can also benefit from automation technology as things such
Gavin Mee , Managing Director Northern Europe , UiPath
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