Intelligent SME.tech Issue 02 | Page 68

// SCALING UP //

ONLY OUR CUSTOMERS
KNEW US BEFORE AND HAVING THIS SYSTEM HAS HELPED TO PUT US ON THE MAP AND SHOW PEOPLE WHAT WE CAN DO .
“ I ’ d then have to sit for two weeks just pricing all the handwritten notes and invoicing . I wouldn ’ t do any of my sales or finance role because the paperwork was huge . You couldn ’ t view customer pricing previously , so you ’ d have to look through customer paperwork , it was just impossible to keep on top of .”
OGL Software has also assisted in streamlining Sphinx Industrial Supplies ’ operations and managing all of its sales channels , by providing accurate realtime stock data , reducing time spent on administration and improving customer service , enabling the company to expand without having to employ more people .
Sphinx Industrial Supplies ’ team now has full control of the warehouse , through OGL
Computer ’ s warehouse management system ( WMS ), which makes management of the warehouse space and hiring staff easier .
Donnelly added : “ One of the biggest compliments we get is ‘ that was so quick ’ when receiving orders . If a local business wants an item that ’ s in stock , we can pick it and get it on the van in the hour . I recommend OGL Software to everyone .
“ It has really helped us get our name out there . Only our customers knew us before and having this system has helped to put us on the map and show people what we can do .
“ It has bought in an abundance of custom far and wide , not just in Coventry . It has been really good for us as a company .” �
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Intelligent SME . tech