Intelligent SME.tech Issue 18 | Page 23

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// EDITOR ’ S QUESTION ?

JAMES SCOTT , CEO AND FOUNDER , THRIVE

A great team is key of course to managing all the different aspects of a growing business .

As a founder and CEO , I think your role naturally evolves into one of ensuring the team is aligned to the overall mission , so they are all pulling in the same direction and ensuring communication continues to flow freely around the business .
To do this , a CEO needs to have the right people skills that enable them to put themselves into their employees ’ shoes .
Regardless of roles , each and every employee in a business is working together to achieve the same goal .
For CEOs , my advice would be to get to know your team and colleagues as much as you can . Remember that you ’ re all in the same boat , aspiring towards the same vision .

REGARDLESS OF
ROLES , EACH AND EVERY EMPLOYEE IN A BUSINESS IS WORKING TOGETHER TO ACHIEVE THE SAME GOAL .

IT IS VITAL THAT
MANAGERS AND THE WIDER TEAM FEEL INSPIRED AND ENCOURAGED TO SHARE INFORMATION AND IDEAS AND ARE COMFORTABLE IN ASKING FOR AND GIVING FEEDBACK .
It is vital that managers and the wider team feel inspired and encouraged to share information and ideas and are comfortable in asking for and giving feedback .
Make sure you set and communicate clear expectations on goals and responsibilities regularly to keep everyone on track .
Connection is key to a strong team , so ensure that everyone is kept in the loop of all information , progress and updates regarding the wider company goals and milestones .
Recognition for good work goes a long way , so when someone does something well , make sure their efforts are always acknowledged and rewarded as necessary , no matter how small . This is important for employees at any level .
However , it is also important not to ignore failures or mistakes . They ’ re a valuable part of the learning curve and will ultimately help both managers and employees to figure out what works and what doesn ’ t and to make changes as needed . �

EVERYONE IS KEPT IN THE LOOP OF ALL INFORMATION , PROGRESS AND UPDATES REGARDING THE WIDER COMPANY GOALS AND MILESTONES .
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