Intelligent SME.tech Issue 16 | Page 57

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APAC

AVAYA HELPS NEW APP BEYOND PARK DIGITALISE THE PARKING EXPERIENCE

Avaya is working with Australian engineering firm , InnerVision Engineering , to digitalise the parking experience .

InnerVision has deployed the Avaya Cloud Office by RingCentralR communications platform to power realtime customer support for Beyond Park , its ticketless and cashless parking app .
“ The average Australian spends three months in their lifetime looking for a parking spot , and countless drivers have endured hefty fees after losing a paper ticket . Beyond Park changes how people enter and exit car parks to eliminate these and the myriad including venues that may not be partnered with Beyond Park . Commercial venues that deploy Beyond Park gain access to an all-in-one parking solution , including on-site software and hardware plus Avaya-powered web portal and help desk services .
InnerVision selected the Avaya Cloud Office communications platform to support every exit terminal and pay-on-foot facility where Beyond Park is installed . The secure , cloud-based software allows drivers who need assistance to use any intercom facility to instantly connect with the Beyond Park help desk . � other headaches we ’ ve all experienced ,” said Darren Casha , Founder and Managing Director at InnerVision Engineering .
Developed in Melbourne , Beyond Park was created to eliminate the frustrations drivers experience when visiting carparks in shopping centers , airports , universities and other venues .
The mobile app gives consumers instant access to information for every car park in supported locations ,

THE AVERAGE AUSTRALIAN SPENDS THREE MONTHS IN THEIR LIFETIME LOOKING FOR A PARKING SPOT , AND COUNTLESS DRIVERS HAVE ENDURED HEFTY FEES AFTER LOSING A PAPER TICKET .
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