Intelligent SME . tech is a Lynchpin Media publication for professionals with an interest in global SME news and events . If you wish to subscribe for regular copies , then please email : info @ lynchpinmedia . co . uk
Editor ’ s note ello and welcome to the latest
H edition of Intelligent SME . tech . Our cover story this month features Al Zahrawi Medical , a healthcare services company specialising in medical , surgical , diagnostic and analytical lab supplies with a presence throughout the Kingdom of Saudi Arabia , UAE , Oman , Bahrain and Qatar .
The company chose NetSuite ’ s ERP software for everything from finance to logistics to sales and forecasting , having concluded that cloud-based systems would be easiest to integrate across multiple countries . It can now deal instantly with hundreds of healthcare manufacturers and medical products that require careful tracking and classifications to adhere to stringent regulatory requirements .
Abdulrahman Ramadan , Vice President – Commercial , Zahrawi Group , tells Intelligent SME . tech more about the implementation from page 44 .
According to Vaultree , data breaches are anticipated to cost an estimated US $ 6 trillion in damage to the global economy by the end of 2021 , with attacks growing in intensity due to increased vulnerabilities in cloud , mobile devices and the vast amount of existing breached data .
With that in mind , we asked three industry experts how SMEs can best manage and adhere to data protection regulations in our Editor ’ s Question this month . You can read insights from Boomi , PBT Group and StorCentric from page 21 .
Meanwhile , the cyberskills gap is well reported and new research from IONOS Cloud has highlighted that more than 40 % of IT decision makers surveyed admit to their business having such a gap . Intelligent SME . tech finds out more about the research and hears from Peter Prahl , SVP International and Digital Cloud , IONOS , about how it impacts SMEs , in this month ’ s Tech Trends from page 14 .
We also have insights from Susan Toft , founder of The Laundry Lady , who highlights how she uses automation software , ActiveCampaign , to streamline the hiring process . You can read her insights from page 64 .
We also have a round-up of all the latest SME news from across our regions , while our ‘ intelligent ’ brands section looks at what ’ s new in sales and marketing , finance , HR and customer experience .
I hope you enjoy the magazine and if you ’ d like to contribute to any future issues please do not hesitate to contact me by emailing jess @ lynchpinmedia . co . uk
Jess Abell , Director of Strategic Content , Lynchpin Media
Managing Partner : Richard Judd , richard @ lynchpinmedia . co . uk (+ 44 7534 132 966 )
Managing Partner : Stuart Lynch , stuart @ lynchpinmedia . co . uk (+ 44 7514 807 117 )
Editor , Intelligent SME . tech and Intelligent CXO : Rebecca Miles , rebecca @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1007 )
LYNCHPIN EDITORIAL TEAM
Managing Editor and Editor , Intelligent CIO APAC and Intelligent CIO North America : Mark Bowen , mark @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1004 )
Deputy Managing Editor and Editor , Intelligent CIO Middle East , Intelligent CIO Africa and Intelligent Tech Channels : Manda Banda , manda @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1009 )
Lead Editor , Intelligent CIO Europe , Intelligent CISO and Intelligent Data Centres : Alix Pressley , alix @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1003 )
Senior Editor , Intelligent CIO LatAm and Intelligent Tech Channels LatAm : John Rodríguez , john @ lynchpinmedia . co . uk
Editor , Intelligent CIO LatAm and Intelligent Tech Channels LatAm : Natalia Moraes , natalia @ lynchpinmedia . co . uk (+ 55 61 99202-7509 )
Editorial Coordinator : Louise Mair , louise @ lynchpinmedia . co . uk
Editorial Assistant : Catherine Darwen , catherine @ lynchpinmedia . co . uk
WEB SERVICES / DESIGN
Head of Design and Production : Pippa Sanderson , pippa @ lynchpinmedia . co . uk
Head of Digital Services : Charles Brandreth , charles @ lynchpinmedia . co . uk
Graphic and Digital Designer : Daniel James , daniel @ lynchpinmedia . co . uk
Junior Web Designer : Ben Fillery , ben @ lynchpinmedia . co . uk Junior Graphic Designer : Lee Jeffree , lee @ lynchpinmedia . co . uk
Digital & Marketing Services Apprentice : Harry Rogers , harry @ lynchpinmedia . co . uk
SALES / MARKETING
Director , Strategic Content : Jess Abell , jess @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1005 )
Director , Agency Partnerships : James Hardy , james @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1012 )
VP Americas : Paul Weintraub , paulw @ lynchpinmedia . co . uk (+ 1 ( 407 ) 832-0285 )
Global Account Director : Carmen Aston , carmen @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1010 )
Regional Director Middle East : Rob Chandler , rob @ lynchpinmedia . co . uk (+ 971 50 8172788 )
Commercial Director : Michal Zylinski , michal @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1002 )
Marketing and Operations Manager : Curtis Driscoll , curtis @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1008 )
Client Services Executive : Tom Bush , tom @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1011 )
Rebecca Miles , Editor of Intelligent SME . tech , is currently on maternity leave . While she ’ s enjoying precious time with her new arrival , Catherine Darwen and Jess Abell will be heading up Intelligent SME . tech and Intelligent CXO . They would be delighted to hear from you . You can email them at catherine @ lynchpinmedia . co . uk or jess @ lynchpinmedia . co . uk
Administration Manager : Megan Kibble , meg @ lynchpinmedia . co . uk