// SCALING UP //
“ This upgrade has allowed us to capitalise on additional functionality , helping to improve efficiencies , collaboration and decisionmaking . It has even helped in our response to COVID-19 and addressed our readiness for future HMRC demands .”
“ Strategic technology investment is built on a clear plan of not only the capabilities of the applications such as Infor CloudSuite Industrial , but also the anticipated business outcomes ,” said Phil Lewis , Infor Vice President of Solution Consulting in EMEA .
Top : Phil Lewis , Infor Vice President of Solution
Consulting in EMEA
Right : Russell Roof Tiles has completed its upgrade to a multi-tenant instance of Infor
CloudSuite Industrial
Industrial has been a key part of our strategy to modernise our business and enhance our service ,” said Araminta Chesters , Russell Roof Tiles ’ Finance Director .
“ The capabilities of Infor CloudSuite Industrial mean we can remove our customisations to enable us to be truly multi-tenant . We will not only realise substantial savings but will also have access to our ERP system from wherever we are in the world without anxiety over hardware obsolescence , CAPEX replacement cycles or cybersecurity .
“ By bringing these two considerations together in such a timely fashion , Russell Roof Tiles will see incremental improvements in processes , better agility to respond to customer demands and , of course , cost savings . The Infor cloud service allows RRT to focus on running the business and adding value , while Infor keeps its system running .” �
“
BY REMOVING THE NEED FOR CUMBERSOME UPGRADES THAT TRADITIONALLY COME WITH ON-PREMISE
INSTALLATIONS ,
WE WILL ENSURE WE CAN FOCUS ON THE
CUSTOMER .
ERF ELECTRICAL SWITCHES ON THE CLOUD WITH INFOR
mMeanwhile , ERF Electrical , a leading UK
electrical wholesaler supplying electrical products , services and solutions , has deployed Infor CloudSuite Distribution .
Delivered on time and under budget , the multi-tenant cloud application was chosen to keep ERF on the most current version by continually receiving updated capabilities that will help improve customer service as part of a digital strategy to build a comprehensive and integrated enterprise resource planning ( ERP ), customer relationship management ( CRM ) and online trading platform .
ERF followed Infor ’ s implementation methodologies and Infor consultancy led the project via remote workshops . This not only reduced the cost of implementation but also allowed ERF to capitalise on short bursts of knowledge transfer that could be quickly acted upon , with all consultancy recorded to ensure best practices .
ERF used a phased approach , with functionality and workflow consistent with the previous application , augmented with customer order entry layouts that closely mirrored existing screens .
As ERF users become more familiar with Infor CloudSuite Distribution , ERF will introduce new functionality and use extensibility and new workflows to further enhance the user experience and service provided to customers .
66 intelligent
. tech
Intelligent SME . tech