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Previous page : Helen Goldberg , COO , LegalEdge

Why is security important to your organisation ?

As a legal services provider , we are very aware of risk – so security has always been important to us and is something we actively look to improve . Like many businesses , our team is a mix of employed staff and freelancers who use their own devices so we need to have that extra layer of protection .

When / how did you discover CyberSmart and why did you select it ?

I ’ m on a COO network with a lot of fast growth tech companies , which has been a fantastic network for me and for a lot of the COOs on it too . That is how we heard about CyberSmart . There was a lot of discussion around GDPR at the time . The guys at CyberSmart came in and did a presentation for us .

As is typical in our industry , we are fairly slow to update on tech , but we just really liked the way CyberSmart did things and how they talked about their product .

Because we ’ ve got a fairly unique set-up , it was really important for us to up our game on cybersecurity : they were just really good and

helpful for us in what otherwise could have been a bit of a painful process .

Where does the company stand in implementing the solution ? Is it complete or still in process ?

It ’ s always updating . We knew when we signed up that this was not a perfect , out-ofthe-box solution and there have been a few little challenges along the way . Fortunately , the CyberSmart platform is really easy to use and I am not a techie whatsoever . There ’ s certainly more functionality than there used to be .

Which of CyberSmart ’ s capabilities are most valuable to you and why ?

Just that extra layer of security for our remote workforce . Our model was always flexible , but the CyberSmart guys have really enabled us to embed security into this flexibility . When I used to travel on the tube and log in at the stations to check my emails , there was always that worry that I wasn ’ t secure . Now I know that I ’ ve got the level of security that I can have , or that I need to have , to protect myself .

You hear about hacking , but you don ’ t really worry about it until something bad happens – which now we don ’ t have to .

AS A LEGAL SERVICES PROVIDER , WE ARE VERY AWARE OF RISK – SO SECURITY HAS ALWAYS BEEN IMPORTANT TO US AND IS SOMETHING WE ACTIVELY LOOK TO IMPROVE .