Intelligent SME.tech Issue 03 | Page 42

intelligent

// FEATURE //

MORE THAN
JUST A BUSINESS PHILOSOPHY , ADE IS A WAY OF LIFE THAT
BREATHES INNOVATION
INTO COMPANIES IN
EVERY INDUSTRY AND ACROSS
GEOGRAPHIES .
Five technology-enabled tenets to help organisations adapt , evolve and thrive
What does it take to get started on the journey to becoming an Autonomous Digital Enterprise ? BMC Software has identified five technology areas where organisations need to invest resources and partnerships as they look ahead to 2025 and beyond :

1

A transcendent customer experience – Create real connections by making technology feel more human and giving employees what they need to create better customer experiences : from enabling do-it-yourself experiences to recognising mobile devices as a primary channel to leveraging analytics and orchestration for a frictionless experience .

2

Automation everywhere – Radically automate customer interactions and operations , resulting in lower costs , fewer errors , faster execution , fewer mundane tasks for employees and better customer experience . Embrace hyper-automation , operations automation and enterprise service management to drive automated business processes as a complementary business function working with human employees for greater efficiency with speed and accuracy .
Rabee El Mohammadi , Area Vice President , Emerging Markets ( Middle East , Africa , Turkey ,
Russia & CIS ) at BMC Software

3

Enterprise DevOps – Drive continuous improvement by pushing the principles of DevOps processes across the entire organisation to drive business agility , optimise for constant delivery of applications and services , and embrace cultural and behavioural change for a frictionless environment .

4

A data-driven business – Create value from assets by adopting a mindset that supports a systematic approach to data strategy , architecture , operations and execution . Where decisions are supported by the data that runs the business today and can predict opportunities in the future .

5

Adaptive cybersecurity – Safeguard the organisation through security functions that can automatically sense , detect and respond to access requests , authentication needs , inside and outside threats , and meet regulatory compliance to provide a holistic approach to cybersecurity for speed and agility .
How BMC enables customers in their ongoing evolution to an Autonomous Digital Enterprise
More than just a business philosophy , ADE is a way of life that breathes innovation into companies in every industry and across geographies . It ’ s a crucial piece to BMC corporate ethos and we infuse it into everything we do , from creating new products and solutions to how we operate within our broader business ecosystem .
We continue to focus on applying intelligence and automation to reinvent our customers ’ technology transformations .
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