intelligent intelligent

. tech

Intelligent SME . tech is a Lynchpin Media publication for professionals with an interest in global SME news and events . If you wish to subscribe for regular copies , then please email : info @ lynchpinmedia . co . uk

ELCOME TO THE latest edition of Intelligent SME . tech and a very happy new year to all our readers !

In our cover story this month , we find out how LegalEdge , a legal services company based in London , needed a solution which would ensure the security of its remote workforce .

The company ’ s Chief Operating Officer , Helen Goldberg , tells us about the challenges the team needed to overcome and why it turned to CyberSmart for increased cybersecurity protection . You can read the case study in full in our End User Insight feature .

Meanwhile , with 2021 now under way , we hear some key cybersecurity predictions for the year ahead which could help SMEs prepare their security strategies . Industry experts also offer their insights into the top priorities SMEs should be tackling this year , particularly when it comes to cybersecurity and data centres , in this month ’ s first feature .

The focus is on the retail sector in this month ’ s Industry Unlocked feature , where Rohit Gupta , Cognizant ’ s Head of Product and Resources , tells us how retailers must utilise technology to rebuild the high street . He tells us that although there is still uncertainty ahead , there is an opportunity for retailers to find their feet again , but alongside emerging technologies like Blockchain and AR .

And with businesses of all sizes using digital tools to help them operate with more agility and provide meaningful customer experiences , industry experts from Salesforce , HPE Aruba and SAP offer their advice to SMEs putting together their Digital Transformation strategies for the year ahead . You can read their insights in our Editor ’ s Question feature from Page 20 .

We also have a round-up of all the latest SME news from across our regions , while our ‘ intelligent ’ brands section looks at what ’ s new in sales and marketing , finance , HR and customer experience .

I hope you enjoy the magazine and if you ’ d like to contribute to any future issues please do not hesitate to contact me by emailing jess @ lynchpinmedia . co . uk

Jess Phillips Head of Intelligent SME . tech

MANAGEMENT

Managing Partner : Richard Judd , richard @ lynchpinmedia . co . uk (+ 44 7534 132 966 )

Managing Partner : Stuart Lynch , stuart @ lynchpinmedia . co . uk (+ 44 7514 807 117 )

MAGAZINE CONTACT

Director , Strategic Content and Head of Intelligent SME . tech : Jess Phillips , jess @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1005 )

LYNCHPIN EDITORIAL TEAM

Managing Editor and Editor , Intelligent CIO APAC and Intelligent CIO North America : Mark Bowen , mark @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1004 )

Deputy Managing Editor and Editor , Intelligent CIO Middle East and Intelligent CIO Africa : Manda Banda , manda @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1009 )

Lead Editor , Intelligent CIO Europe , Intelligent CISO and Intelligent Data Centres : Alix Pressley , alix @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1003 )

Editor , Digital and Intelligent Tech Channels : Rebecca Miles , rebecca @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1007 )

WEB SERVICES / DESIGN

Head of Design and Production : Pippa Sanderson , pippa @ lynchpinmedia . co . uk

Head of Digital Services : Charles Brandreth , charles @ lynchpinmedia . co . uk

Junior Graphic and Digital Designer : Daniel James , daniel @ lynchpinmedia . co . uk

SALES / MARKETING

Director , Agency Partnerships , James Hardy , james @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1012 )

VP Americas , Paul Weintraub , paulw @ lynchpinmedia . co . uk (+ 1 ( 407 ) 832-0285 )

Global Account Director : Carmen Aston , carmen @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1010 )

Commercial Director : Michal Zylinski , michal @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1002 )

Marketing and Operations Manager : Curtis Driscoll , curtis @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1008 )

Client Services Executive : Tom Bush , tom @ lynchpinmedia . co . uk (+ 44 20 3026 6825 , Ext 1011 )

Lynchpin Media © 2021 Lynchpin Media is a boutique publisher registered in the United Kingdom . Company number 8096230 63 / 66 Hatton Garden , London , EC1N 8LE