Intelligent Issue 05 | Page 67


Hospital system leverages digital workspace platform to provide simple , secure access to applications and information employees need to quickly and reliably deliver services from anywhere .


UUnconventional solutions for desktops to Chrome devices are currently larger-than-life IT challenges underway . The team is building out a Google

Cloud environment for its data analytics “ Sometimes we find ourselves having to be platform and a Citrix Virtual Desktop extremely inventive – ‘ MacGyvering ’ solutions environment with DaaS capabilities . rather than using traditional IT strategies ,” said Mark Eimer , SVP , Associate CIO and CTO – Information Technology Services , Hackensack Meridian Health ( HMH ).
‘ MacGyvering a solution ’ is a term that hails back to a television show in which the main character , Angus MacGyver , routinely used everyday items to do the unthinkable . Like MacGyver , Eimer and his team thrive on designing unconventional and innovative solutions to solve the large-scale compute problems that plague the healthcare industry .
Secure consistent operations
The team ’ s goal is to do things better , faster , smarter and more economically – yet in a secure , consistent way . Its most recent mechanism is a hybrid cloud , multicloud IT solution . For each cloud , there is a use case . While a few workloads run on Microsoft Azure , the majority of use cases are Google Cloud-based .
Migrations from Microsoft Office 365 to Google Workspace and from Windows
The solution has the flexibility to deliver apps and data to anyone at any time . Also , thanks to the new technology , Hackensack Meridian Health has reduced its real estate footprint significantly .
By the end of 2023 , Eimer and his team expect to have reached 98 % completion of the initiative to migrate the hospital system ’ s entire workforce to Google Workspace and Google Chrome plus Citrix .
A great employee experience
The team understand the business value of a great employee experience .
“ We ’ re in the middle of building out a Citrix HDX environment so that we can offer a better user experience through the Citrix platform ,” Eimer said . “ We will incorporate Progressive Web Apps ( PWAs ) – from Citrix right on to the Chrome OS desktop . From an end-user compute perspective , we don ’ t believe that there ’ s another organisation doing exactly what we ’ re doing .”
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