THOUGHT LEADERSHIP
competence or integrity, which drops to 41 % when it comes to benevolence. Without this trust, employees are less inclined to exceed expectations or adapt to change willingly.
• Demand for flexibility: Public sector staff, like their counterparts in the private sector, increasingly value flexibility to meet the demands of modern life whether that’ s flexibility around working hours, place of work or approach to work.
To retain talent, address burnout and deliver top-tier outcomes to citizens and communities, a focus on acting on what employees in the public sector are telling their leadership is critical.
These trends paint a clear picture. Public sector employers find themselves at a crucial inflection point. Treading water isn’ t enough. To retain talent, address burnout and deliver top-tier outcomes to citizens and communities, a focus on acting on what employees in the public sector are telling their leadership is critical.
Lessons from leading government agencies
Forward-thinking public sector organisations are investing in innovative EX strategies to tackle these challenges. Drawing on
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