LATEST INTELLIGENCE
The future is payroll. Research report 2025-2026
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Is payroll making progress?
• 82 % experiencing more change than ever before
• 89 % made mistakes in the last 12 months
• 88 % need new skills to keep up with innovation
When payroll runs smoothly, everyone benefits. Employees are paid accurately and on time, your payroll team operates efficiently, and your company remains compliant with zero stress. But to ensure payroll runs seamlessly, you need to understand what’ s driving payroll forward and address the areas that need extra support.
We surveyed 250 payroll professionals across the UK and Ireland to uncover insights about:
• The challenges they’ re tackling head-on
• The technology shaping their processes
• The skills they’ re mastering to stay ahead
The findings show that payroll is undergoing rapid evolution. However, it’ s clear that payroll teams need more support to fully harness emerging technology and drive measurable change. With the right tools and strategy, there’ s an exciting opportunity to improve systems, boost team wellbeing, and elevate payroll’ s role within organisations.
Let’ s unpack the data to explore how you can empower your payroll team and make the most of the latest innovations.
Innovation in payroll
82 % believe payroll is experiencing more change than ever before
In just one year, the number of people agreeing that payroll is experiencing more change than ever before has gone up by two thirds. That’ s a large jump, mainly due to new payroll innovations and even AI becoming more widespread in the payroll industry recently. �
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20 INTELLIGENT GOV. TECH www. intelligentgov. tech.