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Trends grouped under the Digital section of IDM (contd.)
Trend No. 6: Conversational Platforms:
o Conversational platforms will drive a paradigm shift in which the job of translating intent shifts from
user to computer.
o These systems are capable of simple answers or more complicated queries and will continuously evolve
to address even more complex actions
Trend No. 7: Immersive Experience:
o Augmented Reality (AR), Virtual Reality (VR) and Mixed Reality are changing the way that people
perceive and interact with the digital world.
o Mixed reality exists along a spectrum and includes head-mounted displays (HMD) for AR or VR, as well
as smartphone and tablet-based AR.
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