Dubai Municipality selects Dell
Technologies solutions to power
Digital Transformation strategy
D
ubai Municipality has announced a
partnership with Dell Technologies
to incorporate disruptive innovation
and future technologies as part of its
‘Smart Transformation’ strategy.
This collaboration is a step towards
amplifying the benefits of Digital
Transformation initiatives that Dubai
Municipality is implementing with the
aim of delivering advanced services and
solutions with speed and efficiency and
is in line with the Government of Dubai’s
ambition to become a digital ready city of
the future.
Believing ICT to be a core building
block to help achieve this vision, Dubai
Municipality took the first step towards
its transformation journey by modernising
its existing technology infrastructure by
implementing advanced software-defined
solutions and building the foundation to
support a private cloud environment.
Powered by the VMWare cloud foundation
on Dell Systems, the Municipality’s new
private cloud platform is a future-proof
architecture that offers high performance,
modular computing, storage and
networking infrastructure with an end-to-
end automation that is required to drive
the modern enterprise.
Faced with the challenges of rapidly
increasing workload, streamlining
administrative and IT processes as well
as the requirement to manage, store and
protect data, Dubai Municipality was
looking to create a modern, future-ready
environment that education institutions
need to stay ahead of the curve.
The digital agenda of the entity involved
modernisation of IT infrastructure and
enhanced proactive security frameworks
to deliver greater business agility and a
more flexible, programmable approach to
managing data services.
By moving from a traditional IT
environment, Dubai Municipality will be
able to initiate projects faster, capitalise
quickly on new capabilities and revenue
opportunities with the introduction of a
range of smart cloud-based services and
respond nimbly to customer requirements.
As Dubai Municipality continues its
Digital Transformation journey with Dell
Technologies, plans are set to develop
an end-to-end smart platform that uses
advanced technology solutions based
on predictive analytics and Artificial
Intelligence (AI) to harness the power
of data. This in turn will allow the
Municipality to roll out new services that
WE BELIEVE
THAT DIGITAL
TRANSFORMATION
IS KEY TO
ACCELERATE
INNOVATION AND
MEET THE EVER-
EVOLVING NEEDS.
can be integrated seamlessly into the daily
lives of citizens, for maximum efficiency
and the best customer experiences.
Dawoud Al Hajri, Director General of
Dubai Municipality, said: “We believe that
Digital Transformation is key to accelerate
innovation and meet the ever-evolving
needs of our customers and citizens
alike. As an entity responsible for driving
innovation-led initiatives across the city
to enhance delivery of smart services and
optimise use of resources, we needed an
IT foundation that met the mandate for
accelerated service excellence.
“Therefore, our strategy was to leverage
advanced technology solutions that can
enable us to transform our IT environment,
power our operations and performance
and deliver efficient customer services. In
line with this, we chose Dell Technologies’
solutions to help us develop a world-class,
advanced technology platform that will
help automate our processes and increase
operational efficiencies to provide our
citizens with smart services.
“We look forward to working closely with
them to help achieve the vision of our
wise leadership and the Smart
Dubai 2021 strategy that aims to
put Dubai on the forefront of digital
government innovation.” ◊
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Issue 09
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