INCLUDED QUADRUPLED BANDWIDTH OF PREVIOUS CAPACITY AT 70 % OF ITS STATIONS AND DOUBLED CAPACITY AT A FURTHER 12 %, ACHIEVING ITS DEPARTMENT
FOR TRANSPORT OBLIGATION . xDSL circuitry ) and mobile connectivity , with the majority of connectivity services deployed within six months of site readiness completion .
The Node4 solution has provided EMR with significantly more bandwidth at previously connected sites and connectivity into previously greenfield locations ( where EMR had no network infrastructure prior to the project being initiated ).
“ We saw huge improvements in our key ‘ Category A ’ stations with footfall increases going from 100Mbps connectivity to dual 300Mbps connectivity ,” said Lee Styles , Head of IT at East Midlands Railway . “ A great example of this is our critical station in Nottingham which increased from 20Mbps to dual 300Mbps .”
The overall benefits EMR experienced included quadrupled bandwidth of previous capacity at 70 % of its stations and doubled capacity at a further 12 %, achieving its Department for Transport obligation . Another benefit was the levels of ‘ acceptable ’ connectivity rose from approximately 30 % to 100 %.
Total Cost of Ownership improved significantly , with connectivity across each site now costing thousands of pounds less per year to operate than before . The upgraded and newly installed infrastructure acts as a catalyst for EMR to implement more effective retail solutions – an average cost reduction of 40 % per station . This includes upgraded ticket machines , smart ticketing , new customer information screens and a major expansion of station Wi-Fi performance for customers .
“ Working with Node4 on this key Digital Transformation initiative has enabled us to enhance the passenger experience while significantly improving performance and reliability ,” said Styles . “ Our partnership with Node4 has been a positive experience and has played an important role in driving the development of a data culture within EMR – something we see as crucial to the long-term strategy of the business and our ability to deliver an excellent service to our customers .”
Looking ahead , EMR is also focusing on adding Network Access Control , Access Points for Category C stations and SOC services that can be extended to and integrated with the existing SD-WAN asset investments . �