END USER INSIGHT
END USER INSIGHT centres I worked on , the client decided to move 50 % of the racks to the cloud and reduce the data centre size , power and cooling loads during the construction stage while maintaining the same functions throughout the project .
How do you ensure you meet client expectations of top-quality projects – what does this involve ?
I engage in discussions with my clients on a bi-weekly – if not more – basis to ensure the requirements are met . Updates occur in our field almost every day , and to ensure I ’ m providing the best service , I consider it my duty to inform the client of any changes or ameliorations , I provide advice to the system implementation and so on .
This involves meeting the client ’ s requests to the highest standard . So , to match client expectations and even going beyond that , it ’ s essential to follow the international standards , local regulations and at the same time to integrate the client ’ s inputs during the project phases to ensure design efficiency . So , efficiency is crucial for meeting expectations – in terms of power , cooling and cost , and to optimise the built-up area . All of these aspects will lead to the efficient and approved design by the client .
Can you outline your strategy for success – how do you lead a team with this approach in mind ?
The strategy for success starts from the concept stage . From here we gain an understanding of the client ’ s expectations and requirements . I guide my team technically to approach the design goals and monitor the progress of work to ensure quality . Also , I set up weekly meetings to discuss the workflow and resources assignment on different projects . It ’ s a matter of having the long-term goal in mind from the concept to the construction stage and monitoring the progress at each stage .
How have infrastructure requirements changed in line with increased digitalisation ?
For the past three years , as the world moved through the COVID-19 pandemic , the focus on digital infrastructure has increased . The office space and face-toface meetings have been replaced by work-from-home , facilitated by remote access to data and software . Modular architecture can be the optimum solution for organisations with more demand on cloud-based distributed technologies to support additional workload and business demands . Accordingly , IT infrastructure along with power and cooling requirements are scalable to meet the rapid demand . � and international standards while ensuring sustainability and efficiency .
What do you find are some of the nuances within client requests across the region ?
The international standards are consistent , but the local regulations and the client ’ s preferences are the varying factors . Local regulations differ across the region from one country to another . However , even within the same country each client has their own priorities which can be commercial or performance related . So , we try to accommodate their needs by achieving the best performance with the agreed budget using a unique design tailored to them . In one of the data
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