Since the start of the pandemic , the Managed Service Provider ( MSP ) and IT Service Provider marketplace have radically changed . As the post-pandemic business landscape begins to take shape , it ’ s critical for MSPs and ISPs to choose the right data centre partner to support growth . Amy Young , Sales Director at Custodian Data Centres , explores this further .
s many businesses begin to re-draw their Digital
A Transformation roadmaps in the wake of COVID-19 , today ’ s end-users are looking to evolve how they structure their IT services , and more critically , streamline whom they buy these services from .
For the MSPs and ISPs responsible for such digital strategies , agile , resilient and secure data centre capacity is crucial – especially for those delivering Disaster Recovery , Business Continuity and cloud services .
Here , the role of the data centre operator is , in many respects , simple but critical . Their primary requirement is to deliver power , cooling , connectivity and secure physical infrastructure to support MSP service delivery .
Challenges in the face of Digital Transformation
Much has changed in recent years – MSPs and ISPs are faced with a host of challenges , including the need to keep pace with the speed of constant technological change .
There ’ s also a highly competitive marketplace to contend with , where often vendors and other service providers – even those that a business is partnered with – can compete on the same tenders .
Other challenges include the need for greater resilience of the IT facet and thereby increased levels of due diligence , where customers will want to see their whitespace before signing contractual agreements . Finally , with accelerated Digital Transformation , there is a need to future-proof while meeting strict SLAs regarding data , security and uptime . The role of the data centre operator has , therefore , become even more critical for MSPs and ISPs planning to scale and grow .
And with more end-users now looking to their external suppliers as trusted advisors , in-house technical expertise , agile critical infrastructure and dynamic service have become key differentiators for those providers in the channel .
HAVING A PARTNER THAT SPECIALISES IN STATE-OF-THE- ART PHYSICAL INFRASTRUCTURE AND SECURITY IS VITAL FOR MSPS AND WILL LIKELY FORM A MAJOR COMPONENT OF THEIR SERVICES .
Designing data centres for MSPs and IT Service Providers
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