FEATURE it significantly reduces human-related risk in mission critical environments , with the potential to save the millions that are usually related to outages .
According to results from Uptime Institute ’ s 2021 industry survey , 79 % of respondents confirmed human error was involved within a data centre outage , similarly 76 % stated the outage was preventable with better management , processes , or configuration . Less reported are the catastrophic effects of these outages , relating to reputational and financial damage .
Risk can affect every organisation , yet many struggle to properly identify and mitigate risks effectively . Organisations now have a real opportunity to take control and pinpoint precisely where the risk lies within their teams . There are some clever psychology-led assessment tools out there – such as CNet Training ’ s Competency & Confidence Assessment Modelling ( CCAM ) Tool – that provide real-time analysis of skills , competency and confidence for individuals and teams and exposes root causes of employee behaviour ( positive and negative ) in data centre facilities .
It ’ s common for individuals who may have been working in the industry for
ONE WAY TO HELP AVOID DEEPENING THE TALENT CRISIS IS TO LOOK AFTER THE EMPLOYEES YOU ALREADY HAVE . www . intelligentdatacentres . com
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