END USER INSIGHT
TECHNOLOGY IS CENTRAL TO OUR CAPACITY
TO KEEP DELIVERING EXCELLENCE
AND TO CONTINUE
LEADING OUR INDUSTRY .
concession contracts with private entities under Build Own Transfer ( BOT ), Build Own Operate ( BOO ), and Build Own Operate Transfer ( BOOT ) schemes in the Middle East , and under Public Private Partnership ( PPP ) agreements for bulk surface water supply concessions in Sub Saharan Africa .
Metito is at the forefront of the water and wastewater industry with an impressive project portfolio that includes more than 3,000 projects in more than 46 countries managed by over 3,000 experienced and talented employees worldwide , in strategically located operational offices .
With established global operations and growing business , the company continuously optimises its operations and systems , including its IT infrastructure . This is particularly true given the rapidly growing trend towards further digitising processes and facilities .
Metito ’ s data centre is based out of Dubai ’ s National Industries Park premises and feeds all satellite offices and runs a private cloud that hosts ERP , email , reporting , file servers and telephony solutions . Metito ’ s back-end server and network infrastructure provided excellent performance until data capacity reached a certain point , after which the team battled severe bottlenecks in storage . “ Technology is central to our capacity to keep delivering excellence and to continue leading our industry ,” said Prashant Menon , Manager of IT Infrastructure and Support Services , Metito .
The solution THE : SOLUTION
Modern storage
Metito ’ s legacy storage infrastructure had become a drag on performance and the larger technology stack . To keep costs manageable , the IT team procured a mix of 7K- and 15K-rpm hard-disk drives . Still , performance bottlenecks persisted as time passed and Metito added more critical applications .
“ To cite just one example , storage constraints impacted the performance of our ERP system ,” said Menon . “ This was keenly felt by our finance and procurement departments . There were a lot of session timeouts , which meant users had to log out and back in , and reinput all their data . This severely impacted productivity , not to mention caused immense frustration for our users .”
Beyond wasted time and a less-thanoptimal user experience , Metito faced slow backups and limited upgrade options . These factors cemented the company ’ s decision to replace its storage infrastructure . A six-month procurement process centred around identifying a solution to deliver performance and predictability . Metito considered many solutions before settling on Pure Storage FlashArray .
“ With Pure , we ’ re getting an efficient product and advanced technology at a predictable cost of ownership ,” Menon said . “ All the other vendors we considered offered legacy-storage technologies with flash add-on but didn ’ t have the required software component to manage it . With Pure 1 ( Pure ’ s cloud-
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