ServiceNow boosts data centre
capacity in Europe
intelligent INFRASTRUCTURE
ServiceNow, a leading digital
workflow company that makes
work, work better for people,
is increasing investment in its data
centre infrastructure by developing new
facilities in two new locations: Newport,
United Kingdom and Dublin, Ireland.
This investment will continue to support
customers’ Digital Transformation
journeys and help customers navigate the
post-Brexit landscape.
These new data centres will establish two
new pairings for the hosting of customer
instances: a UK-sovereign pair between
London and Newport and an EUsovereign
pair between Amsterdam and
Dublin. These new data centre pairings
OUR
INVESTMENT
IN NEW DATA
CENTRE
FACILITIES
IN EUROPE
WILL PROVIDE
INFRASTRUCTURE
THAT SUPPORTS
CUSTOMERS
IN AN EVER-
CHANGING
LANDSCAPE AND
ALIGNS CLOSELY
WITH THEIR
ORGANISATIONS’
REQUIREMENTS.
will form part of ServiceNow’s Advanced
High Availability Architecture and will
continue to ensure the scalability of its
cloud services.
The new Amsterdam and Dublin data
centre pair went live in early June, with
the London and Newport pair expected to
go live imminently.
This investment takes ServiceNow’s
global data centre pairs to 11, spanning
five continents and supported by
six global support centres to serve
customers’ Digital Transformation needs.
“Our investment in new data centre
facilities in Europe will provide
infrastructure that supports customers
in an ever-changing landscape and
aligns closely with their organisations’
requirements,” said Chris Pope, VP
Innovation, ServiceNow.
“Some customers are more cautious
in their adoption of cloud technologies
owing to a fear of the unknown about
Brexit agreements. By developing our
new facilities, this will enable us to
service those customers more in line
with their requirements.”
Roy Illsley, Chief Analyst Enterprise IT and
Enterprise from Omdia, said: “Brexit seems
a forgotten event now COVID-19 has
become the focus of attention globally,
but in both scenarios, the need for
resilient cloud-based geographic capacity
is of paramount importance. ServiceNow
operates a twin pair approach to
delivering its services to customers with
the data centres in the same region. By
opening two new data centres, one in
Dublin as the twin for Amsterdam, and
the other in Newport, the twin for London,
any concerns around a post-Brexit world
have been answered for ServiceNow
customers. Omdia believes that both
Brexit and COVID-19 will increase demand
for cloud-based services as organisations
look to become more agile, flexible and
adopt an OpEx approach to service
delivery as they look to link IT expenditure
more directly to business activity.” ◊
58 Issue 18
www.intelligentdatacentres.com