Intelligent Data Centres Issue 17 | Page 67

DEEP DIVE take a look at the end goal, role play the options and tackle it head on. If you could go back and change one career decision what would it be? I don’t think I would change anything. Things happen for a reason and its always important not to have regrets or think you have made mistakes – you may have made the wrong decision but that’s because you now have the benefit of hindsight. Treat everything as an experience and keep using that experience to make better decisions. What do you currently identify as the major areas of investment in your industry? This is an interesting question and one that normally and historically has been around technology. In the last 12 months, I have seen a real and tangible shift into the skills agenda. We have engaged with a large number (20+) of the world’s leading data centre providers/operators on multi-year talent and education programs. It has been so refreshing to talk about development, retention and longevity and for us to be able to work with companies and know that these programs will last for years and years to come and leave a legacy which will benefit every single person in the industry, as well as for those that rely upon the industry. What are the region-specific challenges when implementing new technologies in the Middle East? The regional challenges with regard to new technology implementation are affected by the standards being followed (or not) – this is the biggest challenge we are asked to assist with. Quite often, we WHEN A TEAM FEELS SAFE AND EMPOWERED, IT IS AMAZING WHAT THEY WILL ACHIEVE. find that the specifications that have been laid down are not clear and explicit, they are often at loggerheads and have clearly not been thought through or understood. What changes to your job role have you seen in the last year and how do you see these developing in the next 12 months? My role hasn’t really changed in the past 12 months. I have a great team so the plan gets delivered and this allows me to work with our external stakeholders to ensure that we are providing the right products at the right time and that we are able to scale at the correct time to service our clients. A lot of my time is spent working with those stakeholders on the two-to-three-year roadmap we have with each of them. What advice would you offer somebody aspiring to obtain high-level position in your industry? I guess the one piece of advice I would give to anyone is to be prepared for change and plan for constant change, ensure your teams also expect constant change – this will help them understand that change is good and that sticking to a plan for the sake of it does not work. ◊ www.intelligentdatacentres.com Issue 17 67