THE EDGE
IT WOULD BE
PRUDENT FOR
ORGANISATIONS
TO LOOK FOR
AN MSP WITH
A RAPID AND
RESPONSIVE
TECHNICAL
TEAM, WHICH
MEANS THEY
WILL BE FULLY
SUPPORTED
THROUGHOUT
THE MIGRATION
AND DELIVERY
PROCESSES.
In other cases, it may be more beneficial
to make changes to the application
code or architecture before migrating it.
Without proper planning, cloud migration
could negatively affect the workload and
lead to higher costs, which is why many
businesses find working with an MSP to
be a simpler and more beneficial method.
Adopt
Once a business has planned its
migration and its cloud has been built,
the next step is to start deploying its data
and applications. Having an MSP that
can be contacted in case of a problem
or when an upgrade is needed is vital
during the migration and deployment
stages. Ensuring a business has a high-
level project plan for the migration will
be really useful when the new solution
is delivered. Migration may be done in
stages, depending on how the Technical
Solutions Architect has planned the
move. A testing plan should also be in
place once the migration is complete to
ensure that all sites and applications are
working correctly.
70
Issue 11
It would be prudent for organisations
to look for an MSP with a rapid and
responsive technical team, which means
they will be fully supported throughout
the migration and delivery processes.
MSPs that provide multiple channels for
communication also provide effective
support to organisations. Providing a
ticketing system where tickets can be
raised with priority requirements set
provides a seamless service. This should
not replace the support team’s availability
via telephone, however, where a query is
put straight through to an engineer who
will have worked on the entire migration
process with the business.
Optimise
The final ongoing step is for a business
to regularly assess its cloud platform to
ensure that it is working for the business
as a whole, as the cloud must be able to
scale with the demands of the company. It
is also important to identify features that
work and those that could be improved,
as well as ensuring that all software is
patched and kept up to date.
MSPs will be able to suggest any
amendments or performance tuning to
improve the platform. If any additional
services are added, the platform may even
need to be re-architected to ensure that
the server is working to its full capacity.
It is within the role of the MSP to advise
businesses on continuing the evolution of
their cloud.
Cloud migration can be time-consuming
if not managed properly, especially
if businesses do not have rollback
capabilities in place.
A lot of public cloud platforms not only
charge high fees to migrate to the cloud,
but also provide very little support
during the process, which often causes
issues for businesses without in-house
IT expertise. MSPs should be able to
carry out migrations around the clock,
ensuring minimal disruption to websites
and applications while providing a team of
engineers to manage the whole process.
This will give businesses a peace of mind
that their migration will run as smoothly
as possible. ◊
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