FEATURE
FEATURE
to omni-channel. And we’ll continue to see
investment here. Hospitality is another
example. It is following closely on retail’s
footsteps utilising smart technologies
to deliver the optimal digital customer
journey. The most successful businesses
will harness these smart technologies
in four key areas: closer and stronger
customer engagement; an expansion
of payment options; optimising their
supply chain and logistics strategies; and
optimising business processes through
technologies like IoT.
Data security
Jon Jon
Lucas,
Co-Director
at Hyve at
Managed
Lucas,
Co-Director
Hyve
Hosting
Managed Hosting
Many of the predictions about the
technology industry in 2020 are likely
to be about the one thing on every CIO’s
lips: cybersecurity.
Recent research found that, in 2018, 70%
of cybersecurity professionals said the
cybersecurity skills shortage had impacted
their organisation and the fact is that this
cybersecurity skills gap is set to get even
wider. This will mean the latest ease-
of-management technology solutions
become a necessity rather than a luxury
and the growing skills shortage will
cause a boom in businesses choosing to
outsource their IT security requirements.
Ed Ed
Macosky,
SVP of
Product
and Solutions,
Macosky,
SVP
of Product
Boomi,
a Dell Technologies
business
and Solutions,
Boomi,
a Dell
Technologies business
Businesses to wise up in 2020 and
stop jumping on the latest tech
train without evaluating ROIs
With the newest technological
advancements still in their infancy, but
growing exponentially, things like IoT and
5G will bring about positive change. But,
they also bring with them complex new
cyberthreats, as the mammoth surge
of data volume and the new ways to
create and connect this data will make
implementing effective cyberdefences
from every angle a much bigger task.
Cybersecurity will become top of the
board agenda across all industries and
businesses should expect to increase
cybersecurity spend and look to deploy
www.intelligentdatacentres.com
specific training in order to rise to the
challenge and keep ever-valuable data
protected from new threats and growingly
sophisticated cybercriminals.
For the past few years, companies
have scrambled to follow the latest
tech trends, forgoing ROI assessments
in frantic attempts to modernise.
Issue 11
37