BUSINESS PROFILE
T
Tell us a bit more about your business and how it started
GTT was formed in 2006 through the merging of two telecommunications companies , Global Internetworking and European Telecommunications and Technology . Since then , the company has evolved to become among the leading global network service providers in the industry . We are positioned as a nimble competitive alternative to the large incumbent telecom operators . Today we operate one of the industry ’ s largest global Tier 1 IP networks and provide a comprehensive set of network services . We are headquartered in McLean , Virginia , and have approximately 2,400 employees in more than 28 countries . Our global network connects 260 cities on six continents and our services footprint reaches more than 140 countries . We built our network to meet our customers ’ needs for secure , high performance and scalable networking solutions .
How has the business grown since it started and how did you ensure growth ?
From 2005 to 2018 , GTT completed over 40 acquisitions that fuelled its growth and expansion . These acquisitions contributed the company ’ s unique network assets and product capabilities , as well as a rich talent pool and many of our most strategic customers .
For the last two years , we have sharpened the strategic focus of the company , divesting non-core assets and businesses while also taking action to restructure the balance sheet . We believe these strategic measures will position the company for success as we pivot towards a managed service model and continue to invest in our advanced Software Defined Networking and security technologies , products and services .
What ’ s the business ’ approach to management ?
GTT is an US-based telecommunications and Internet service provider company , with international reach . It connects people across organisations around the world and to every application in the cloud . Don MacNeil , Chief Operating Officer at GTT , talks to us more about the business , its methodology , strategy and his own leadership style .
We are a relatively flat organisation that emphasises a collaborative approach to solving customer problems , taking ownership to deliver on our promises and striving to deliver a quality experience for our customers . With accountability , discipline and customer focus as the cornerstone of our management approach , it fosters decision making at a decentralised level , yet with the underlying support of a centralised management infrastructure which is an important element of providing a consistent experience for our customers . We believe this management approach is more responsive to the needs of our customers and assures a more positive service experience .
What is your company ’ s vision and goal ?
Our aim is to provide a customer experience that distinguishes GTT from the other service providers , leveraging our networking expertise and focus
Consistent connectivity
34 www . intelligentcxo . com