INDUSTRY UNLOCKED
How do you ensure you innovate to keep pace with the constantly evolving – and highly sophisticated – fraud landscape ?
We use innovation , technology partnerships , take risks and envision futures that look impossible . All this needs faith in the leadership , in the teams that create and deliver new solutions , and devolving responsibility to those who have the skills and experience to do new things . So , we trust our employees to predict the right changes .
What best practice advice would you offer business leaders in the BFSI sector looking to improve their fraud prevention strategies ?
Understand the processes surrounding payments . Don ’ t lose people with 30 years of knowledge . Challenge the way things have always been done , internally and externally , and never take no for an answer .
Looking ahead , can you highlight your business strategy and what clients can expect ?
The 30 years of history of the company is worth nothing if the next 30 years is not firmly in our sights . The challenge is to evolve to meet the needs customers don ’ t realise they have yet .
So , by investing in acquisitions , partnerships and people , our customers see a constantly evolving business that they can plug into for help and use our solutions and services that will secure their future too . We also build relationships with people who matter and hope these relationships endure . So , we ’ re able to deliver new and different products and services that will fuel the future success of the business . x www . intelligentcxo . com
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