SMART WFM ACCELERATES GLOBAL EXPANSION UNDERPINNED BY MODERN OPERATING MODEL
Human Capital Management ( HCM ) consultancy , Smart WFM , has announced it is accelerating its global expansion , setting up Indian and US subsidiaries and embarking on the creation of a new global leadership team , starting with the promotion of Global Lead Human Capital Management and Behavioural Technologist , Rob Scott , to Chief Operating Officer .
The expansion follows consistent yearover-year growth for the Australianheadquartered company . The business has increased its revenue with a CAGR of over 67 % and tripled its team and client base in the past three years . Smart WFM is a UKG services partner and works with a range of public sector , global and ASX 100 companies , including leading healthcare and retail organisations .
Jarrod McGrath , Chief Executive Officer , founded the company after seeing the need to deliver services in a modern manner . At the core of this is unlocking people ’ s passions and developing their skills relevant to the organisations of today along with driving productivity improvements into the local and global economy . McGrath believes the company ’ s ability to self-fund , maintain single ownership and stay true to its unique people-first approach to HCM consultancy have driven its growth .
“ Smart WFM simply doesn ’ t have P and L growth restraints like other consultancies do – we ’ ve stayed nimble , grown through customer acquisition , bank factoring and taking a balance sheet-first mindset which allows us to maintain our single ownership ,” McGrath said . “ This has kept competing and external interests out of the company ’ s development and allowed us to retain our people-first approach to consultancy while delivering clients with modern and sustainable operating models . Traditional consultancies – including the big five and major tech companies – fail to step outside of the ‘ knowledge worker bubble ’ they operate in . We look at Digital Transformation from the perspective of all people , from the coal face to shareholder and broader stakeholders while providing services that centre on modern people innovation .”
As 30-plus year HCM veteran , Rob Scott transitions to the position of COO , the company will seek a new Global HCM lead replacement . Scott has been tasked with building out Smart WFM ’ s ‘ digital muscle ’ to facilitate scalability and provide clients modern digital-first services to
WE LOOK AT DIGITAL TRANSFORMATION FROM THE PERSPECTIVE OF ALL PEOPLE , FROM THE COAL FACE TO SHAREHOLDER AND BROADER STAKEHOLDERS .
ensure their operating models remain productive and economically viable . Scott and McGrath will also aim to build out a wider global leadership team over the next two to three years to become a true global force in HCM and UKG consulting . x www . intelligentcxo . com