Intelligent CXO Issue 6 - Page 45

CXO INSIGHT
What ’ s the business ’ approach to management ?
We refer to our team as our ‘ international family .’ We have a huge focus on diversity and inclusion , including our Toget ’ her programme , always working to ensure that Alcatel-Lucent Enterprise is a great place to work .
Our people are and will remain our most important resource . As a management team , we place huge trust in our employees , empowering them to be successful , whether they are operating remotely or in the office .
We operate through an indirect sales model , working closely with the channel to deliver our solutions to the end user . When managing our channel partners , we take care to provide attentive training and support , catering to the needs of each partner so that they can function autonomously and successfully .
What is your company ’ s vision and goal ?
We are very proud to be front-runners in enterprise technology . Our vision and goal are to continue innovating to maintain this position .
We strive towards a more connected future , keeping pace with the latest technology developments and making them accessible to our customers with and through our partner base .
Digital Transformation for businesses remains a key focus for us . In addition to cloud and XaaS technologies , we are also working on further integration of IoT and AI into enterprise communications . These advancements will enable a 360-degree view of the customer experience , taking customer service and enterprise communication to the next level .

THE NCE

What kind of clients and market do you serve ?
We serve business companies exclusively .
Due to our verticalised focus and ability to tailor secure and certified solutions to suit enterprise customers , our partners and client base are both very varied . The vertical solutions we offer worldwide vary from education and healthcare to transportation , government and hospitality .
In some instances , we provide primarily network facilities ; for other customers we deploy a range of complex solutions integrating IoT devices with enhanced security . Our partners are vital for our Go-to-Market model ; they truly understand the customers ’ needs and provide the appropriate consultancy for successful implementation of solutions with key reliability customers can depend on .
What has your career looked like so far ?
I joined Alcatel-Lucent Enterprise in 2016 , as EUNO Senior Vice President and became executive Vice President of Global Sales , Services and Marketing in January 2019 . I have driven the transformation of multi-functional teams to achieve growth through building sustainable partner relationships , always focused on customer experience and requirements . I believe in empowering people to achieve their unique potential .
Prior to joining Alcatel-Lucent Enterprise , I served as Vice President of Communications and Infrastructure Solution Line at Sita , an IT provider for the air transport industry . I also held executive positions at Orange Business Services in International Business Operations , Global Communications Services , and European Sales and Marketing . More recently , I was appointed as an Advisory Board member at Novigenix .
Since starting my career in technology 22 years ago , I am fortunate to have witnessed the birth of the cloud and have enjoyed working with cloud solutions ever since . As my roles have developed over time , cloud technology has enhanced at an unbelievable pace . It is no surprise that it has become the defining factor in driving successful remote working models for enterprises and aligns
WE PLACE HUGE TRUST IN OUR EMPLOYEES , EMPOWERING THEM TO BE SUCCESSFUL , WHETHER THEY ARE OPERATING REMOTELY OR IN THE OFFICE .
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