Intelligent CXO Issue 6 - Page 19

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• The employee centric workplace arises . Hybrid meeting investments should be in sync with employee expectations on how and where they want to work and collaborate . Thirty-nine percent believe that their company has not prioritised the investments they needed for better hybrid collaboration while 88 % think that all meeting rooms need to be equipped with videoconferencing technology .
At the same time , Barco Clickshare has revealed the latest data from its Meeting Barometer , which shows the evolution in meeting expectation and the improvement of collaboration on a quarterly basis . The barometer is measured in the same way the Net Promotor Score is measured , by detracting the negatives ( respondents that think meetings have worsened ) from the positives ( respondents that feel meetings have improved ).
Barco ’ s meeting quality index takes a plunge from + 17 in 2020 to -25 now . The Meeting Quality Index suggests a cautious positivity about the quality of meetings compared to last year .
Claudio Cardile , ANZ Managing Director , Barco , said : “ Meetings will continue to play a crucial role in tomorrow ’ s workplace , as they will be a key driver for Business Continuity , teamwork and innovation during the transition into a new hybrid reality . Connecting workers wherever they are in Australia and making hybrid collaboration truly flow will be the road to future success , higher engagement and productivity .
“ At the same time , hybrid meetings will create opportunities for business leaders to change work culture , redesign the workplace and invest in usability and technology fully in sync with employee needs . Business leaders will need to focus on making a real impact on business outcomes starting from an employee centric mindset .”
The Barco report on Outlook For The Post-Covid Workplace , includes three main takeaways that will enable decision makers to anticipate and keep ahead of competition , as they shape the hybrid workplace moving forward . These include :
• Re-connecting with the organisation and with colleagues is crucial for employee engagement and retention . Sixty percent of employees think their employer should start preparing for hybrid work now .
• One size does not fit all . Not all meetings are equal , not all employees have the same needs or requirements for collaboration . There are many differences across generations , gender , department and seniority level . Companies need to develop workplace strategies that allow for this kind of flexibility and empower employees to work the way they want .
• Bring Your Own Meeting ( BYOM ) is the employee ’ s preferred choice for connecting to the world and to co-workers . The laptop is the heart of the meeting room ecosystem and employees want to work with wireless and touchless meeting room tech that allows BYOM . Eighty-one percent believe that easy-touse technology can make for a better meeting .
Cardile added : “ The emerging hybrid workplace isn ’ t just about simply going back to our old ways or about drastically changing present day , virtual habits . It will be a careful balance between employee needs and business goals . For Australian businesses to daily bridge the gap between in-office and remote workers and allow them to be truly productive in meetings , both a change in work culture and technology investments like usability , BYOM and video solutions , will be crucial .
“ As the return to the office gathers momentum , there ’ s no better time to start investing in an employee centric work model . This includes enabling Bring Your Own Meeting in meeting rooms , implementing flexible work and installing easy-to-use , worker centric collaboration technology . Only with the focus on usability and engagement in hybrid meeting solutions will businesses be able to move forward at the pace they have set out to achieve .” x
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