FEATURE
The two main problems with legacy systems are that they are time-consuming and inaccessible . Users might find it tricky to input their own data , find information about annual leave , make absence requests or get an overview of payslips . This is because legacy systems often sit in silos , leading to a poor employee experience as employees need to manage several separate systems and log-ins .
Look at where time is being lost and work from that point – are employees able to find the data they need quickly and simply ? Our research shows that around a third of employees still have to call their HR colleagues to get their questions answered . Making this information easier to access would increase efficiency and save everybody time .
HR and IT working hand in hand to create new processes and tools together .
Unfortunately , at present , many industries are lagging behind standards for digital HR . For instance , only between 19 – 25 % can confidently state that they are able to find answers to their employees ’ HR questions instantly through digital solutions , according to our research . As a result , reinventing HR with digital tools front of mind will be key in finetuning the employee experience and solving the challenges thrown up by the longterm changes underway .
OVER THE LAST YEAR , BUSINESSES ALL OVER THE WORLD HAVE HAD TO INNOVATE TO DELIVER WHAT WERE ONCE SIMPLE PROCESSES .
Yet before putting in place new tools , whether these are for HR management reconfiguration or investment in new resources , you need to do a stock check of the systems already being used ; if you don ’ t know the ‘ before ’ picture , how can you be confident that the ‘ after ’ picture is any better ?
Many businesses invest in new technology before accurately baselining where they are today – without this vital step , it will be nigh impossible to make the most of the hard work it takes to build a new , cohesive HR strategy .
Retire outmoded systems
Companies dependent on traditional modes of working will have the most work ahead of them . Overhauling old legacy systems requires an investment of time and effort , so having a clear roadmap for how to go about this is key .
Integrate a new , holistic application into HR processes
An all-in-one , holistic application that acts as a central repository can help connect employees to the data they need quickly , while also providing comprehensive data and metrics for decision makers at all levels . Employees are then able to find all their personal information in a single system , and this centralised data feeds back into the business .
Our survey findings show that 61.7 % of UK employers highlighted employee experience as a priority and are either planning or carrying out improvements to the day-to-day working life of their employees . In addition , the average rating for employee engagement within the UK is just over the halfway mark with a rating of six .
One way to boost employee satisfaction is by providing easy-to-use , scalable HR and payroll tools , removing administrative headaches for employees and HR teams alike .
Automate mundane HR processes to boost efficiency
Automation is a boost to productivity , but it also brings other benefits to employee wellbeing and data management . A professional in your HR team who doesn ’ t have to spend an afternoon manually inputting data can spend their time on more interesting work and bring greater value to your organisation .
Having been brought into the spotlight largely by the pandemic , which led to frequent and rapid adjustments to payroll as well as quick access to data for key business decisions , the notion of the siloed , back office payroll team has become outdated . Payroll extends way beyond salaries
42 www . intelligentcxo . com